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Error 3378 updating the Endpoint Protection file

Information applies to:

Endpoint Protection
Endpoint Protection Plus


Error 3378 updating the Endpoint Protection files.


Discoordination of files in the server.


  1. Edit the Walupd.ini file in %ProgramFiles%\Panda Security\WaAgent\WalUpd
  2. Delete the CATALOG web section. See the following example:
    DATE=2010-11-25 15:19:43
  3. Access the %ProgramFiles%\Panda Security\WaAgent\WasLpMng folder from a DOS window.
  4. Run the command waplpmng walupd -force

Data needed to report incidents

If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Endpoint Protection console and follow the instructions indicated.

Help nº- 20140701 503378 EN

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