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Panda Security » Antivirus Software » Online Support Center Help

How to uninstall Panda Internet Security 2009 

 

Information applies to:

Products
Panda Internet Security 2009

 

Operating Systems
Windows Vista (32-bit Edition)
Windows XP (32-bit Edition)
Windows Vista (64-bit Edition)
Windows XP (64-bit Edition)

 

Symptoms

  • I cannot install my Retail product and a message is displayed indicating there are other antivirus programs installed.
  • The automatic uninstallation from Start, Programs, Panda Internet Security 2009, Uninstall has not been completed correctly.

Solution

Uninstall the security solution through the Add/Remove Programs option in the Windows Control Panel.

Only if the process described is not completed correctly, it is advisable to follow the steps below:

  1. Download the UNINSTALLER_10.EXE (717 KB) file.
  2. Save the file, to the Windows Desktop for example.
  3. Run the UNINSTALLER_10.EXE file by double-clicking it.
  4. A window will be displayed requiring confirmation to begin the uninstallation and warning about the system restart once the process has ended. Click Yes.
  5. To complete the uninstallation process you need to restart your computer. To do so, click OK on the new window.

    Note: a window asking to reboot the computer might not always appear. It is anyhow advisable to reboot the computer after executing the uninstaller.
  6. Finally, install again your product.

Help nº- 20091127 60027 EN

 

 

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