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What is the activation code and where can I find it?

Activation code

The activation code consists of two sets of characters and numbers separated by a hyphen. This code is essential in order to activate your product.

It is important to activate your product so that you can benefit from advantages such as daily automatic updates for the duration of your product license, Technical Support, SOS Virus, etc.

Where can you find your activation code?

Whether you bought your product online or in CD-ROM version, obtaining the Activation Code is easy.

  • CD-ROM:

    If you purchased your product in CD-ROM format, you will find the Activation Code printed on the CD envelope.
  • Online Purchase:

    If you bought the product from the Panda Security Online Store, you will find the Activation Code in the welcome emails forwarded by Panda Security.

    Should you not find it, please refer to the Password Reminder to receive your client details. To do so, follow the steps below:

  1. Go to the Password Reminder.
  2. Select the country and language.
  3. Enter the email address and click Next.
    If there are several users with the same email address, you will be asked to enter your client number. If you cannot remember the email address associated to your product, contact Customer service from the Contact section of the website.
Additionally, if you bought Panda Gold Protection or Panda 2014 from the web, remember that you can also find your activation code in your Panda Account.
To do so, follow the instructions below:

  1. Access your Panda Account by clicking the link below:

  2. Enter your email address and password and click Login.
    If you don't remember your password, refer to: How do I change my Panda Account password?
  3. Once in your Panda Account, from My Products, you will see the Activation Code of your product.

    Activation Code

Help nº- 20141027 55512 EN

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