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Technical Support

Need help?

 

BSOD (Blue screen of death) upon accessing certain web URLs with Panda

Information applies to:

Products
Panda Antivirus ProPanda Global Protection
Panda Gold ProtectionPanda Internet Security

Symptoms

BSOD (Blue screen of death) when accessing certain URLs, such as https://www.proximus.be

Solution

Panda Security has developed the following hotfix to solve this issue. Please, follow the steps below.

  1. Download the hotfix by clicking the Download button:

  2. Run the hotfix on the affected computer.
  3. Restart the computer and verify the issue is solved.
Help nº- 20170616 82029 EN

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