x
48h OFFER
If you're already a customer of
our homeusers protection,
renew now with 50% off
RENEW NOW
x
48-HOUR OFFER
50%
RENEWALS
Home users only
RENEW AT A DISCOUNT
x
SPECIAL OFFER
If you're already a customer of
our homeusers protection,
renew now with 50% off
RENEW NOW
x
HALLOWEEN OFFER
take advantage of our
terrific discounts
BUY NOW AND GET A 50% OFF
x
SPECIAL OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET A 50% OFF
x
SPECIAL OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET A 50% OFF
x
UP TO
-60%
BUY NOW
x
UP TO
-60%
BUY NOW

Technical Support

Need help?

 

The Panda Cloud Email Protection administrator cannot delete a user or modify his credentials (username/password)

Information applies to:

Products
Panda Cloud Email Protection

Below are the instructions to identify the incident and the data to collect:

Symptoms

The PCEP administrator cannot delete a user. 
The PCEP administrator cannot modify the credentials (username and/or password) of a user.

Data to collect

Collect the following information and send it back to your Panda Support team:

  1. The name of the account you are trying to modify.
  2. Where are you trying to modify the account? Please indicate the exact steps you follow.
  3. What message is displayed (if any)?
Help nº- 20091216 600015 EN

Have you resolved your query with this article?

yes no

Thanks for your answer


Why didn't you find it helpful?


The instructions are too complex.
The instructions are too long.
The instructions don't work.
I'd rather have a video.
Other reasons.




Talk to a technician!

 

Business hours: Mondays-Fridays 9:00 to 18:00 CET

Outside business hours, please use the online form.





ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT
ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT