Below are the instructions to identify the incident and the data to collect:
The PCEP administrator cannot delete a user.
The PCEP administrator cannot modify the credentials (username and/or password) of a user.
Data to collect
Collect the following information and send it back to your Panda Support team:
- The name of the account you are trying to modify.
- Where are you trying to modify the account? Please indicate the exact steps you follow.
- What message is displayed (if any)?