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Technical Support

Need help?

 

Error 2124 updating the protections in Endpoint Protection

Information applies to:

Products
Endpoint Protection
Endpoint Protection Plus

Symptom
On updating the protections in Endpoint Protection error 2124 occurs.

Cause
The update file has been downloaded but the MD5 does not coincide with the one specified in the catalog. This means the file is corrupt and cannot be used and so must be downloaded again.

Data needed to report the incident

If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Endpoint Protection console and follow the instructions indicated.

Help nÂș- 20140701 502124 EN

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