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Technical Support

Need help?

 

How to upgrade your Adaptive Defense product's agent and protection to apply the changes included in console version 2.4.1?

Information applies to:

Products
Adaptive Defense
Adaptive Defense 360

From July 6, 2017, our customers will have the opportunity to upgrade their Adaptive Defense and Adaptive Defense 360 version to version 2.4.1, through the Upgrade to the new version button available in the Notifications area of the management console.



This version includes changes in console. For more details, please refer to the following documents:

How to upgrade your endpoint protection


  1. Click the Upgrade button you'll find in Adaptive Defense's Notifications area.
  2. Make sure the option Enable automatic updates of the protection engine is selected.



    If it is, clicking the Upgrade button will immediately deploy the protection upgrade to all profiles with that configuration.

Additionally, please note that from July 17, 2017, customers' consoles will be automatically and gradually upgraded to version 2.4.0, without the need to use the Upgrade button. The process to deploy the new version of the agent and the protection will work in exactly the same way. That is, your endpoints' protection and agent will be automatically upgraded provided the option Enable automatic updates of the protection engine is selected in the relevant security profile(s).

Post-upgrade versions

After upgrading to version 2.4.1, the version of the different components that make up your Adaptive Defense product will be as follows:

Help nº- 20170710 50103 EN

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