The URL filtering feature included in Panda’s products uses CYREN’s URL categorization technologies.
If you want to verify a URL's category, feel a URL has been incorrectly filtered or if you want a particular URL to be reclassified, follow the steps below:
- Go to CYREN URL Category Check page.
- In the URL field, enter the URL to check and click the button View Current URL Classification.
- If you think the page has been miscategorized, select from the Suggested Categories menu the category which, in your opinion, best corresponds to the page.
- Enter the "Captcha" code displayed on the screen.
- Click Submit.
In 24/48 hours (aprox) Cyren will review the suggestions received and update their database, if they consider it.
Should problem persist, you can also send a request to Panda’s Technical Support. Contact our Technical Support department through the online form and our technicians will check whether the URL has been correctly categorized or not.