We've recently released the new Panda Internet Security 2009 to public beta. This is the first product to use "scanning from the cloud" technology based on Panda's Collective Intelligence [PDF] as the first line of defense against new malware.
This new approach to security allows us to detect new malware faster by not having to rely on traditional antivirus signatures, with a much lesser resource impact on each PC thanks to the use of white-listing technologies to improve scanning efficiency.
Users of Panda Internet Security 2009 become part of the Collective Intelligence community and act as "sensors" which provide telemetry to determine, thanks to correlation and statistical algorithms, which malware is really prevalent and affecting users worldwide.
In addition to this new layer of security, which encompasses all previous ones, our products continue having traditional signatures, advanced heuristics, TruPrevent behavioral analysis and blocking, intrusion prevention and other protection techniques found in previous versions.
You can sign up for the beta at https://www.pandasecurity.com/homeusers/downloads/beta/.
UPDATE: The beta period has finished. You can now download your version of Panda 2009 from https://www.pandasecurity.com.
Panda Security specializes in the development of endpoint security products and is part of the WatchGuard portfolio of IT security solutions. Initially focused on the development of antivirus software, the company has since expanded its line of business to advanced cyber-security services with technology for preventing cyber-crime.
65 comments
Hi Pedro, i´m testing the new IS09 beta, and i´m pleased with the new interface, visuals and protection, despite it´s resource comsumption i have a doubt about the pav.sig signature file, regarding what you´re saying about “scanning from the cloud”.
I´ve noticed that the pav.sig included in the pis09 it´s about 47 Mb, almost ten Mb less than actual pav.sig, but still heavy don´t you think?, how it´s this going to evolve in the future?, what about only “in the wild” threats locally, rest online?, pls give me some of your thoughs.
Thanks in advance.
Marcelo
Yes Marcelo, this is the idea, to continue reducing local resource consumption and only have local signatures for truly in-the-wild prevalent malware. The rest is queried online.
Panda Antivirus + Firewall 2009 is not in BETA (at least available in the web site). But I would like to give some suggestions:
– Just two (2) process’s one in memory one in the “System” and other for the “User”. Other antivirus like at least Kaspersky 2009 and ESET already do this, and effectively it makes the computer much more quick to bot up and to use… and yes with all types of the protections (anti-malware, firewall, antispam, etc.).
– A follow up page of submitted files trough e-mail and the program. The page should be linked to the e-mail. (I’ve seen this in Avira, when sending suspected files). This would be useful to track what is happening to the submitted file.
hi,
nice gui, good improvement on truprevent, it work fine on new malwares.
Cheers
PS: /Off topic
Good luck for the sunday match(lol)
The final result is Italy 4 Spain 0
Thanks for the suggestions joao and lucass. We’re already working on what you’re saying joao. Look for something in this respect towards the end of the year or beginning of 2009.
Lucass, only two words for you: “YOU WISH !” 🙂
Hi pedro,
on IS 2009 truprevent block a new malware but don’t move it on quarantine, if i remember correctly the version 2008 block the new malware and move it on quarantine, it’s a normal behaviour?
Ah, the firewall of 2008 have problem with the synchronization clock, if the firewall is active the synchronization don’t work because svchost.exe is a protected process on IS 2008
(it work on the UDP protocol, remote and local port 123).
Cheers
Can you please send the full details including how to reproduce it to beta@pandasecurity.com lucass.
Btw,…YIHAAAAAA !!!! (4-2)
yesss, 4:2 🙂 Great game.
I love the “Panda AVPro 2009”.
With the “IS2009” i have great problems with my Vista 64bit.
It don’t start after i install “IS2009”
pedro, after 89 years…….
Ok, i sent the email.
Ciao
IS2k9 tprevent is much better than is2k8 .
I have send a email to beta@pandasecurity.com containing details of few bugs and suggestion, but no reply from you guys.
yes the Beta Center is this year a bit slowly 😉
please answer the e-mails, I have already sent a number of consultations and I don´t answer it.
Nicolas and all, normally our beta team does not answer submitted bugs unless they need more details. They’re working hard to reproduce and fix the problems you find for the benefit of all users. So even though not all of you might get an answer, rest assured that they’re working on fixing the problems for the release version.
Pedro, in the past responded betas “saying thank you for contact with the beta program we will analyze your query, as soon get our response” and that with the change in time note.
I’ll talk to them to make sure they continue doing that Nicolas.
How mouch memory take Panda IS 2009 when everything is running? Firewall, Antivirus, TruPrevent etc.
I hope it will take mouch lesser then IS 2008 😀
Yes Jonte, much improved over the 2008 version. One of the main benefits of Collective Intelligence is that by scanning from the cloud we can reduce the amount of resources needed on each PC. In addition the use of white-listing technologies allows us to improve the speed of scanning, thereby taking up less resources as well.
I´m testing the new Panda IS Beta version. And it´s very good. Mouch faster scan! And the new interface is very nice!! 😀
By the way, when will you publish Panda IS 2009?
Jonte!
Yep interface is very nice, but it will look awesome if a progress bar with scan details in scan tab instead of openning a new windows (same as is2008 have before)
when an undeletable or unmoveable Virus is detected, why dont suffice to Start the computer in Safe mode to delete or move the virus?
Jonte
It really depends on the malware type. There’s certain samples which infect with boot or MBR rootkits which you cannot get rid of while active.
When will you publish Panda 2009 products?
i wish that panda 2009 products should have boot time scanner like Avast have for cleaning virus before windows start.
Pedro,
The version 2009 should have an option to incapacitate the first screen of AV in the initialization.
Thankful.
Sam, we’ll publish the final version once the beta process is finished and we’ve finetuned all rough edges. We’re now in Beta3 and it looks pretty good btw.
Buddee, it does have this funcionality transparently.
Thanks for the comment Cliceu, we’ll take this as a suggestion for future versions.
did panda 2009 products send data to internet(your server) during manual scan for each file.?
When we can expect Beta4 or the Beta3 is the last beta?
Yes it queries against Collective Intelligence for the files it does not detect locally. But it doesn’t do it for each file you scan. No personal information is sent obviously. With this you’re ensured that you’re checking files against the very latest and most complete malware knowledge from PandaLabs.
Regarding the different versions, Beta3 is the last beta version before Candidate Release.
Hi, I am using Panda since the early 2005 and 2006 version. I would like to ask yous guys how the update process will work on new 2009 realase? On 2008 IS it takes ages on my system to udate (and it slows down computer – you cant really browse internet when panda is updating). Why would you not go for incremental updates like in free AVG – instead of downloadin the whole new pav.sig every single time which is getting bigger and bigger?
Thats just my comment:)
Thanks a lot
Tom
Today my fathers Panda detected a Suspicious virus.
Panda blocked it. It did´nt put it to quarantine, just blocked it. 10 hourse later, Panda detected that file as “BCK/Agent.JOO” Did Panda send the suspicious file automaticly?
Very fast response time =)
Please add all trj/wmadownloaders.
Get the virus all the time!!!
How does the new IS 2009 deal with rogue-antimalware both in XP and VIsta. Obviously Vista has UAC which helps but I am still getting lots of customer (who have IS 2008 running) and they still get caught out by the rogue stuff (i.e. a fake “your infected pop-up appears and tricks them into installing the rubbish”.
New GUI looks much much better. Well done!
no doubt panda prodcuts are the best for their proactive defense, no in this version panda team has imporved the heurisitic scan too. great job ,panda team 😀
Sorry for the late replies guys, I was out on vacation for a few days. I’ll try to summarize the latest comments here:
* Regarding incremental updates in 2009 vs 2008, we’ve always had incremental updates. Regarding improvements, on one hand the signature file has been optimized thanks to Collective Intelligence and on the other hand the update process has also been improved to become less intrusive. You should see a big improvement here Tom.
* Jonte, regarding the signature of “BCK/Agent.JOO”, as a matter of fact this might have been due to the suspicious detection. Thanks to Collective Intelligence we can (1) prioritize the most important suspicious detections and (2) create signatures much faster for these. Also in the product there’s a setting for sending suspicious files automatically or not. You can tweak this.
* Re: Trj/WMADownloaders, we’ve seen this as a problem lately. Even though the “downloaded malware” is detected, the “downloader” itself is not, and it keeps in trying to download the malware component, which is detected over and over as it tries to re-download every time. Don’t worry, (a) we’re detecting it and (b) you’re not getting infected.
* Systemsmb re: rogue-antispyware infections. As a matter of fact this is the most prevalent type of malware in the last few months. In the last couple of weeks we released some new generic signatures for these (Virtumonde, AntivirusXP, etc.) which should reduce this problem drastically.
* Re: new heuristics buddee, as a matter of fact, not only for malware but also new heuristics for identity protection (phishing sites, banking trojans, etc.) is new in the 2009 versions.
Also thanks to the rest of you for the good comments about the 2009 products. It’s very nice to see the positive feedback from some many people here and in the beta period.
Hi,
can u tell us when the finals of the 2009 version are come on to download? in the beta section is nothing more to download so i think, the final is not far away 😀 or? greez chris
Soon enough 😉
Aha. nice answer. is it such a problem to say a date? is it possible at 25.08? i received a automail from panda with this date cause a have a new licence for panda, and so i get such newsletters
greez
Thanks for the reply. I am glad to hear you guys are tackling the rogue-antispyware stuff. So many of my customers get caught out by them.
Do you know how Panda will deal with rogue-anitspyware using these new signatures? Can it prevent them from being initially installed in the first place or do I just need to concentrate on educating my clients? They are a pain to remove and it can take a lot of time not to mention money.
äh hello? where is my last post? will it be cencored? cool.
can no one tell me the release date of panda 2009? before 2 weeks i get an e-mail from panda with the date 25.08. for release. can anyone tell me the real release date??? remember there are a lot of other AV producers! i am not bound on panda if the informations are so low.
cheers
No censoring here Chris 🙂
In fact 2009 will be officially released today!
Re: rogue signatures Systemsmb, yesterday we released some new generic sigs for these. Please try them out and give us some feedback.
hi
i am very happy to read this. i am sure panda with all the included news are very fine in detection of malware etc.
i think later the day the relase will come. can u tell me the download chances? on offical site? or otherwhere? or can i downlaod it today if i log in with my licence on the user downloads? oh yeah so many questions 😀
cheers chris
Hi!
I was testing Panda IS 2009 Beta 3 & Beta 4. I reported bugs, but you didn’t fixed most of them. Now I tried final version, and there are still the same bugs, so I don’t know why I even sending bug reports.
1. Scandisk on Windows XP SP2 boot didn’t start if Panda IS 2009 Beta3 or 4 was installed and it’s still not working in final version.
2. PerfectDisk 2008 boot time defrag still does not working because some drivers conflict.
3. The update event is still not logged in to report.
4. There was more bugs, but after I saw those three I uninstaled Panda IS 2009 immediately …
I am quite disappointed you didn’t fix those bugs. I reported those bugs in beta 3 & 4 and you didn’t do nothing. Specially first two bugs are critical for me.
Now I must find some other protection or use PIS 2008. I hope that PIS 2010 will work better next year.
Best Regards
1 question, does panda 2009 line of products proactively detects keyloggers ?
Can anyone tell me why IS2009 will not install on Vista? Keeps sticking on previous failed installation detected message and although the previous version has been removed with uninstaller supplied by Panda there is no way past the annoying message. With Windows XP no problems whatsoever on installing.
I have tried other IS programmes on Vista and there is no problem, just Panda. Pity to pay for 3 licences if it cannot be used on the Vista computer.
Thanks
Karl
Karl, we've updated the uninstaller recently. Please contact your local Panda Tech Support to get it.
Regarding the problems by “User”, sorry for the late reply. Here’s the breakdown:
* Scandisk under WinXP SP2. This is a non-critical bug which is fixed by installing XP SP3.
* PerfectDisk 2008 boot time defrag. Still studying this issue. Regardless it is classified as a non-critical issue.
* Update event still not logged to the report. This has been solved in the release version.
Just purchased ‘Internet Security 2009’ on disc have had two attempts at installing it ( currently have Panda ‘Antivirus+ Firewall 2008’ prior to which I had Panda Antivirus 2006.
The first time it would not completely remove the previous installation and completely screwwed up my system. I had to do a ‘System restore’ before I could re-install Panda 2008.
I then recieved a fix from ‘Pillpgore’ via the Panda Security Forum.
I followed all the steps but could not remove tyhe ‘PAV.SIG’ file said ‘access denied’
Tried installing ‘Internet Security 2009’ again with similar results making it necessary to do a ‘system restore again.
So I still only have Antivirus+ Firewall 2008 after having paid £40.00 for Internet security 2009.
Surely it should not be this difficult? can anyone help? I have been very pleased with Panda for the last 3 years or so but am very disenchanted with these latest problems!
regards
John Stocking
Heiya John,
try the following generic uninstaller:
http://research.pandasecurity.com/blogs/images/uninstaller/Generic_Uninstaller.exe
After it has done its thing, reboot and try to install your 2009 copy.
Pedro, Man am I glad I found this site, and had the patience to scroll all the way down to the last comment. 20 times I have restarted my computer. Every time the same message, traces detected….traces will be removed….restart, and bingo, same thing. Now I just ran the generic uninstaller. If you do not hear from me again, I am deeply grateful. I was about to go mad. P
Hi Pedro,
unfortunately, I am back. The generic uninstaller did not work. This makes 21 times now.
I had IS 2008, it expired two weeks ago. Today I paid for a renewal. Once the download was complete it said, “you must remove prior versions…” so I did. Now I have been trying for several hours to get Panda up, and it refuses to budge from that screen “Failed Installation Detected. Traces of a former ….again and again and again.
Please help me!
Phillip
Dear Pedro,
I am very disappointed in Panda. Right now I am on hold with Mastercard to try and recall my 175€ payment for Panda Internet Security 2009.
I wrote you earlier this week, but I neither got an answer nor saw my comments posted.
I have been trying for over a week now to get it installed. I have Windows Vista and just keep getting the same error message every time.
Traces of ealier version detected, they will now be removed, restart then relaunch. So I do, and it does not work.
I tried your generic uninstaller several times. It does not work.
I posted several requests on the Panda tech support site, no answer.
I called every number given by Panda, no answer.
What kind of a company is this?
I am going to try to block or re-claim my payment. Defective products should not be sold to helpless customers who then get no help and no response.
Phillip
Hello Phillip. First off sorry for the late response but I’ve been travelling last week. Secondly, if you still want to give it a try contact me at pedro.bustamante[at]pandasecurity.com and we’ll get it fixed.
hello pedro,
i seem to have a very similar problem as phillip, i have stopped counting my restarts ;). i’m running windows xp SP3 and wanted to upgrade to IS2009. during the first install it hung itself up somewhere, then i tried to remove is2008 which seemed to work, but at every isntall attempt i get the “traces of previous installations have been detected” message. the generic installer doesn’t seem to work (i even ran it with the administrator account in windows safety mode), and it does not restart the pc after it seems to have finished. in the pav-install log it gives reason 262145 for the failed install (at least it seems that way, it depends on if i translated razon correctly. btw: it would be really cool if such debug information would be in english ;). i hope you can help me out…
hi again, i seem to have figured it out…either the generic installer has to be used under the same account the original installation happened with (something i should have thought of), or the retailuninstaller from the german site http://pandatechnik.de/blog/2008/09/17/installation-fehler/ did the trick. installation worked and it seems everything is running smooth
Phillip, severin and all. We’ve updated the Generic Uninstaller to fix the issues above. You can download it from here:
http://research.pandasecurity.com/blogs/images/uninstaller/Generic_Uninstaller.exe
On my mother’s computer, running XP and trying to install IS2009, neither of the above generic installers worked on the “traces of…” problem. It still comes up with the “failed installation” message and tries to install the software each time the computer is booted up.
Is it possible there are other software conflicts preventing this from working? Can anyone give me a clue?
Daphne, first try to uninstall all Panda versions from the Control Panel (Start, Control Panel, Add/Remove Programs, select each Panda item and click uninstall). After you have done this, reboot, download the above Generic_Uninstaller.exe and run it. Afterwards it should allow you to install IS2009 perfectly.
I tried a trial version of IS 08,and when I tried to uninstall it my computer crashed. It had to go back to HP and they replaced the hard drive. I liked the anti virus and firewall and would love to try IS 09 but I am really nervous to do so. I would like to compare it to other products. How simple is to completely uninstall 09?
IT is really straight-forward to uninstall. Simply go to Control Panel, Add/Remove Programs, choose Panda and click uninstall. Remember to reboot after uninstall and you should be done.
Hi I have installed a fresh copy of panda anti virus 2009. Evrytime i turn on my laptop panda crashes with the following application crash. pavsrvx86.exe. And i get a message to “it is advisable to restart you computer”. Kindly look into this seriously…and let me know the soluction via email..
On Dec 21st, I installed Panda Global 2009 on 4 machines : 2 XP home, 1 XP Pro, 1 Vista. Afterwards I installed a piece of garbage called
Iolo System Mechanic which came with Network Magic Pro. Somehow it affected the ability of the Panda Firewall/AV to do it’s job and I ended up with some kind of virus that disabled Panda’s ability to scan any hard drive by inserting said hard drives in the exclusions list. All attempts to remove exclusions were thwarted. Scanning from the CD upon reboot produced nothing of value and actually hung several times on the one machine in a DUMP file. All atempts to discover the nature of the infection with Panda were fruitless. Uninstalled and reinstalled met no success. Uninstall does not remove everything ala Norton. Installed and ran AVG and again, no real help. And, might I say their Firewall setup is AWFUL !
Tried using another hard drive ( backup on the shelf ) in the one machine but it was immediately infected over the network from the other XP Home machine. Am now running Rising AV which found a trojan in the System32 folder. I have lost absolutely all confidence in Panda. I have used Panda products for 2 years and was well pleased. I switched the one XP Home machine to Panda from Kazpersky because of Kaz’s prediliction to hog all system resources. BIG mistake !!!
I sent an email to Tech Support and was told I’d have to call them to resolve the issue. I have spent 3 days trying to correct this issue. I bought 2- 3 License copies of Global 2009 and am thoroughly disgusted and dissatisfied.
Saurabh and Ron, please contact your local Panda Tech Support offices. Call them by phone instead of email to make sure you get appropriate responses to your issues.
have panda 2009. would like to try internet securety
my pav pro 2009 cann`t be activated or updated.
my operating system is windows 7.
please contact me.
Our experiences with Panda Int. Sec-ty 2009.
Panda Internet Security 2009 is on but is reporting its status to Windows Security Center in a format that is no longer supported..