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Panda Adaptive Defense 360

Console

Dashboards

• How to disable alerts, add exclusions and view the detail of blocked items in Adaptive Defense
• What is the 'Cloud' and what is Collective Intelligence?

Profiles & Groups

• How to create CSV files to import the IPS and Active Directory groups tree

Getting Started

License Management

• What happens if my Endpoint Protection licenses expire?
• How to merge accounts in order to manage them centrally

Access / My Account

• Frequently Asked Questions regarding the Panda Account in Panda Cloud products
• Information regarding non-validated accounts for Panda Cloud products and services
  
• How to allow access to a partner to the Adaptive Defense and Endpoint Protection web console

Installation / Uninstallation

• Which programs are automatically uninstalled by Adaptive Defense and Endpoint Protection products?
• Installation of the client software on iOS via integrated MDM
• How to install Adaptive Defense 360 on iOS using a third-party MDM solution
• Installation of the client software on iOS without MDM
• How to generate and renew the Apple Push Certificate for products based on Aether for iOS
• Errors occurred during uninstallation of Endpoint Protection. What should I do?
• How to install the protection from an EMM compatible with the Android Enterprise features (previously Android for Work)
• Remote uninstallation of Endpoint Protection
• Getting started with Adaptive Defense and Endpoint Protection
• How to work in VDI environments with Adaptive Defense and Endpoint Protection products
• How to install Adaptive Defense and Endpoint Protection using the installation program in Windows systems
• How to install the product on Linux
• How can I completely uninstall Adaptive Defense/Endpoint Protection from a computer?
• Migration process of Adaptive Defense and Endpoint Protection products to Aether Platform in progress
• Compatibility of Adaptive Defense and Endpoint Protection products with Windows 10 Redstone 4
• What are the Android permissions necessary for Adaptive Defense and Endpoint Protection products to work?
• Error 2132 during the installation of the protection of Adaptive Defense and Endpoint Protection products
• Centralized uninstallation of Endpoint Protection through the distribution tool
• Installation of Adaptive Defense and Endpoint Protection in Android devices
• How to install the Adaptive Defense and Endpoint Protection protection using the distribution tool

Requirements

• Installation requirements of products based on Aether for iOS
• What are the installation requirements of Endpoint Protection (Plus) and Adaptive Defense (360) in Windows systems?
• System requirements of Adaptive Defense and Endpoint Protection for OS X systems
• What are the installation requirements of Endpoint Protection on Linux systems?
• Which URLs are necessary for Adaptive Defense and Endpoint Protection products to communicate with the server?

Troubleshooting

Installation Errors

• List of the most common errors in Endpoint Protection
• Error 2081 installing the protections in Adaptive Defense and Endpoint Protection products
• Error 2132 during the installation of the protection of Adaptive Defense and Endpoint Protection products
• Error 2093 installing Adaptive Defense and Endpoint Protection products
• Error 1782 installing the product

Protection Errors

• How to fix file protection errors in Adaptive Defense/Endpoint Protection
• List of the most common errors in Endpoint Protection
• Error 2081 installing the protections in Adaptive Defense and Endpoint Protection products

Errors accessing the console

• Information regarding non-validated accounts for Panda Cloud products and services
  
• How to allow access to a partner to the Adaptive Defense and Endpoint Protection web console

Other issues with the product

• How to use Product Support Information (PSInfo) tool
• How to use PSInfoViewer Tool
• What is Endpoint Protection's Device Control feature?
• How to work in VDI environments with Adaptive Defense and Endpoint Protection products
• How to report problems from the console
• How to create CSV files to import the IPS and Active Directory groups tree
• Bandwidth consumption in Adaptive Defense 360 and Adaptive Defense

Upgrade/Update errors

• Issues with the upgrade caused by the fast boot option
• How to fix knowledge or signature update errors in Adaptive Defense and Endpoint Protection products
  
• How to fix 1/1/1990 signature update error in Adaptive Defense and Endpoint Protection products
• How to fix update error 1990 in Adaptive Defense and Endpoint Protection products

Protections

Windows

• List of Adaptive Defense/Endpoint Protection details to exclude from system or computer restore software
• How to install the product on Linux
• How to set up a password against unauthorized protection tampering?
• Creating exclusions for Adaptive Defense and Endpoint Protection products
• How do the Privacy Control and Private Mode work in Panda Remote Control?
  

Android

• How to install the protection from an EMM compatible with the Android Enterprise features (previously Android for Work)
• What are the Android permissions necessary for Adaptive Defense and Endpoint Protection products to work?
• Installation of Adaptive Defense and Endpoint Protection in Android devices

Advanced Protection

• How to disable alerts, add exclusions and view the detail of blocked items in Adaptive Defense

Exchange server

• How to configure the Exchange Server protection in the product
• How to install the Exchange Server protection included in the product

Agent

Installation

• How to generate a gold image in Citrix environments with Adaptive Defense and Adaptive Defense 360
• How to upgrade your Adaptive Defense product's agent and protection to apply the changes included in console version 2.4.1?

Product Documentation

Administration Guide

• Adaptive Defense products Guide for Network Administrators
• Adaptive Defense and Endpoint Protection products Release Notes
• Panda Remote Control Administration Guide

General

Operation

• What is Network Access Enforcement and how to configure it in Aether products?
• How to configure Shadow Copies in products based on Aether
• How to enable Decoy Files in products based on Aether
• Permissions and Settings for products based on Aether for iOS
• How to report wrongly classified pages by Panda's URL filtering protection
• How does the anti-exploit technology included in Panda Adaptive Defense and Endpoint Protection products work?
• What is the layer detection model of Panda Adaptive Defense?