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Panda Security Premium Support

Having problems with your computer or smartphone?

Relax, we’re here to help. Call us and we will resolve them for you.

1-844-255-7356

Call toll-free

FREE DIAGNOSIS

How Premium Support work:

CALLCall us toll-free7 days a weekTalk to a human

FREE DIAGNOSISTalk to a humanOur experts will connect to your devices and figure out what’s wrong

RELAXWe will resolve allyour home IT issues

Find the plan that fits your needs

FIX & PROTECT PLAN

1 Device

Limited to 1 support ticket a month covering:

  • Basic Windows tuneup/optimization.
  • Virus and spyware removal.
  • Assistance to resolve technical and IT security queries.
  • Antivirus installation and setup.
  • Panda Antivirus Pro - 1 device (6 months of service).

DIGITAL HOME PLAN

5 Devices

Up to 5 support tickets a month

All previous features included in the Fix & Protect Plan, plus:

  • Technical assistance.
  • Assistance setting up your home Wi-Fi connection.
  • Social media privacy setup.
  • Smartphone and tablet setup.
  • Tuneup/optimization for your PC, Mac or smartphone.
  • Panda Global Protection - 5 devices (6 months of service)

COMPLETE PLAN

Unlimited devices

Unlimited technical assistance

Unlimited support tickets

All previous features included in the Digital Home Plan, plus:

  • Configuration of Web browser and email account security settings.
  • Troubleshooting of operating system, application and software problems.
  • Assistance with peripherals such as printers, cameras, scanners, etc.
  • Panda Global Protection - Unlimited devices (6 months of service).

FIX & PROTECT PLAN

Keep your computer 100% virus-free and running as fast as the very first day.

Does your computer seem to run slow and take too long to start up?

Are you worried about losing confidential data or valuable holiday photos because of a virus?

Sign up to our Fix & Protect plan and our technicians will remove any virus installed on your system and optimize Windows so it runs the way it did the very first day.

All done remotely in the comfort of your own home!

€ 9.99/month

One-time setup fee: € 19.99

DIGITAL HOME PLAN

Our services go way beyond just removing viruses.

We configure your home Wi-Fi connection to ensure you can enjoy access to the Internet with complete peace of mind.

We also help you configure your PC, Mac or smartphone so that your private data is kept safe, or simply resolve any technical queries you have.

We can even help you setting up profiles on Facebook, Twitter or Google+ to ensure they meet your privacy requirements.

€ 12.99/month

One-time setup fee: € 34.99

COMPLETE PLAN

Unlimited assistance with all your devices and peripherals.

Complete Plan means you’ll have an IT security expert on hand at any time, and as often as you need it.

In addition to everything included in the Digital Home Plan, we’ll take care of any queries or problems you have with your operating system or other software you use, including your smartphone or tablet apps. We will also help you with problems you might have with peripheral devices such as printers, cameras, scanners, etc.

€ 14.99/month

One-time setup fee: € 34.99

Have questions or need help with your devices?

Don’t worry

Our technicians are here to help you clarify your doubts and resolve your problems.

1-844-255-7356

Call toll-free

FREE DIAGNOSIS

Need to resolve just one specific issue?

We also have the solution for you:

INSTALL AND SETUP SERVICE

Need help installing and setting up your Panda antivirus? Call us and we will do it for you

Wait in the comfort of your own home while we take care of everything for you.

We’ll leave everything ready so that your Panda antivirus immediately starts to protect you against viruses and Internet threats.

What do I get with the Install and Setup service?

  • Remote assistance from an IT security expert.
  • Antivirus installation, activation and setup.
  • Removal of your old security software and any traces of previous installations.
  • Security advice: Personalized recommendations about IT security and protecting your computer.

VIRUS REMOVAL SERVICE

Think you have a virus? Call us and our technicians will connect remotely to your computer to help you.

We will identify and remove any viruses, spyware, malware and other threats found on your system. And we will do it remotely without disturbing you.

What do I get with the Virus & Spyware Removal service?

  • Remote assistance from an IT security expert.
  • Disinfection and removal of any viruses, spyware, malware and other threats.
  • Security advice: Personalized recommendations about IT security and protecting your computer.

VIRUS REMOVAL & OPTIMIZATION SERVICE

Think you have a virus? Is your computer running slower than normal? Call us and our technicians will connect remotely to your computer to help you.

If your computer is showing errors that you’ve never seen before or is slower than usual to start up, your operating system could be in danger.

We will disinfect and remove any malware on your system.

We can also improve the performance of your system so it runs as fast as it did the first day, starting up programs in seconds, not minutes.

What do I get with the Virus Removal & Optimization service?

  • Remote assistance from an IT security expert.
  • Optimization (tuneup) of your operating system.
  • Disinfection and removal of any viruses or malware.
  • Security advice: Personalized recommendations about IT security and protecting your computer.

Need additional help?

Our support is not limited to the common issues above.

From laptops to digital cameras, our expert team is here to help you with any IT issues in the home.

Just give us a call to find out how we can help you.

If you would like to speak to one of our technicians over the phone, please call us at:

1-844-255-7356

Call toll-free

FREE DIAGNOSIS