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Panda Knowledge Base

000027472
 How to report issues with products based on Aether from the web UI (iOS)

Products: Panda Adaptive Defense 360 on Aether
Products: Panda Adaptive Defense on Aether
Products: Panda Endpoint Protection Plus on Aether
Status: Open
Resolved In:

Follow these steps to report issues with the iOS protection of your product based on Aether.

  1. Go to the Aether web UI.
  2. On the Computers tab, go to the details screen of the IOS device affected by the problem you want to report.
  3. Click the context menu button, select Report a problem, add a short description of the problem, the contact email address and click Send.
  4. Then, you will see a message like this on the IOS device:

  5. Replicate the issue.
  6. Tap on Send Report.

Our Support technicians will contact you to provide you with a solution or to request additional information.