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Installation requirements of products based on Aether for iOS

Information applies to:

Products
Panda Adaptive Defense 360Panda Adaptive Defense 360 on Aether Platform
Panda Endpoint Protection on Aether PlatformPanda Endpoint Protection Plus on Aether Platform

iOS Installation Requirements
  • Supported iOS
    • iOS 13 / iPadOS 13
    • iOS 14 / iPadOS 14
    • iOS 15 / iPadOS 15
  • Hardware Requirements
    • A minimum of 12 MB of internal memory is required on the target device.
Network Requirements
The app installed on the mobile device uses the Apple Push Notification Service (APNs) to communicate with Panda Adaptive Defense 360. In normal conditions, if the target device is connected to the cellular network (2G/3G/4G or higher), it is not necessary to meet any specific network requirements.

If the device is connected to a Wi-Fi network, access point (AP), or uses an alternate method to connect to the Internet, it must be able to connect to specific servers through these ports:
  • TCP port 5223 to communicate with APNs.
  • TCP port 443 or 2197 to send notifications to APNs.
The servers in APNs use load balancing. Therefore, the target device will not always connect to the same IP addresses. If possible, allow connections to the entire 17.0.0.0/8 range used by Apple on the firewall. Otherwise, allow connections to these IP address ranges:

IPv4
  • 17.249.0.0/16
  • 17.252.0.0/16
  • 17.57.144.0/22
  • 17.188.128.0/18
  • 17.188.20.0/23
IPv6
  • 2620:149:a44::/48
  • 2403:300:a42::/48
  • 2403:300:a51::/48
  • 2a01:b740:a42::/48
For more information, see https://support.apple.com/en-us/HT203609

Permissions required on the device
For all Panda Adaptive Defense 360 features to work correctly on the smartphone, the device user must grant all permissions requested by the app. For a complete list of the required permissions, see Permissions required on the device.
Help nº- 20221108 700123 EN

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