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How to install the agent of products based on Aether Platform in Windows, Linux, MacOS, iOS and Android?

Information applies to:

Products
Panda Adaptive Defense 360 on Aether PlatformPanda Adaptive Defense on Aether Platform
Panda Endpoint Protection on Aether PlatformPanda Endpoint Protection Plus on Aether Platform

This article describes the instructions to follow to install the agent of products based on Aether Platform from the administration console. Once the agent is installed on the device, it will connect to the server, and the protection will be deployed back to the endpoint.

Before you start
Please, check the installation requirements for Windows, Linux, macOS, iOS and Android plus the URLs and ports required to comunicate with the server before you proceed with the installation.

Steps to follow
Follow the steps below to install the Aether Platform agent installation process:

  • Click the Add computers button on the COMPUTERS page.
  • Select the platform you want to protect (Windows, MacOS, Linux, iOS or Android) or else, use the Discovery and remote installation option. The Windows installer is compatible with computers with an x86 or ARM processor.
  • Then, choose the group that the computer will integrate into:
    • To integrate the computer into a native group, click Add computers to this group and select a destination in the folder tree displayed. It will automatically inherit the settings of the folder where it will reside
    • To integrate the computer into an Active Directory group, click Add computers to their Active Directory path. You will have to manually select the proxy and language settings from those displayed in the drop-down menu.
    • To integrate the computer into one group or another based on its IP address, click the option Select the group based on the computer's IP.
  • Select the Network settings to be applied to the computer.
  • To prevent the installer from being used after a certain date, click the text box and select a date in the calendar.

  • Choose how you want to carry out the installation.
    • Send URL by email
    • Download installer
    • Windows
      Run the downloaded installer and follow the installation wizard. The product will then verify that it has the latest version of the signature file and the protection engine. If it does not, it will update automatically.
    • Linux
      The Linux protection is installed by default with dependencies. This means that we make use of certain system libraries for certain protection functionalities. If these system components are not installed or are outdated, the installation of the Linux protection will download and update them.

      For Linux servers isolated from the Internet, and only in this case, you need to install the Linux protection without dependencies and use a proxy compatible with Linux. It is recommended in isolated environments that are not upgraded, as libraries installed to avoid dependencies might stop working if the system is upgraded.

      Installation without dependencies is supported from RedHat/CentOS 6, 7 and 8 and from SUSE11 SP2 to SUSE15 SP2. It is available from Linux protection v3.01.00.0001.

      Steps to follow:

      For the installation of the product on the device, you need to have administrator permissions. Additionally, execution rights on the downloaded package are also required.

      Open a terminal in the folder with the downloaded package and run the following command:
      $ sudo chmod +x "/DownloadPath/Panda Endpoint Agent.run"
      $ sudo "/DownloadPath/Panda Endpoint Agent.run"


      To specify a list of proxies, add the parameter --proxy=proxy-list, where proxy-list is a list of proxy servers separated by blank spaces. Specify the user name and password of each proxy server in the following format:

      http|https://user1:pass1@host1:port1

      Installation without dependencies:

      Workstations and servers without direct access to the Internet or access through a Panda Security or corporate proxy and with out-of-date Linux distributions installed must use the Panda Adaptive Defense 360 full installation package. This package includes all the libraries required for the agent to work. This installation method is recommended only when the target computer is truly isolated from the Internet, because if security failures are detected in the third-party libraries included in the installation package, they are not automatically updated.
      The full installer is compatible with these distributions:
    • Red Hat 6, 7, 8.
    • CentOS 6, 7, 8.
    • SUSE Linux Enterprise 11.2 to SUSE Linux Enterprise 15.2.
      The full installer is compatible with these Linux agent and protection versions:
    • Protection version: 3.00.00.0050 and higher
    • Agent version: 1.10.06.0050 and higher

      If you use the full package with an unsupported Linux distribution, the installation process will fail. You can use this installation method only if you install the solution on a computer that does not have a previous version of the security software installed. Otherwise, the previous repository settings are kept.

      To install the Panda Adaptive Defense 360 agent without an Internet connection, open a terminal in the folder where the downloaded package is located. Run these commands:

      $ sudo chmod +x "/DownloadPath/Panda Endpoint Agent.run"
      $ sudo "/DownloadPath/Panda Endpoint Agent.run" -- --no-deps

      To verify the installation of the agent, launch the following command to check if the AgentSvc process is running:

      $ ps ax | grep AgentSvc

      You can also verify that the installation directories have been created:

      /usr/local/management-agent/*

      Updating the Linux protection

      The protection update, where applicable, will take into account if you need to install the package with or without dependencies depending on whether or not the machine has run the script.Proceed with the installation. Depending on the operating system, you will need to follow a different set of instructions.
    • MacOS
      In order to launch the installation, save the installer on the device, double-click on the .dmg file and then, run the .pkg contained within.

      To verify the installation of the agent, launch the following command to check the AgentSvc process is running:

      $ ps ax | grep AgentSvc

      You can also verify that the installation directories have been created:

      /Applications/Management-Agent.app/Contents

      /Library/Application Support/Management Agent/

Help nº- 20220519 700032 EN

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