Technical Support

Need help?


Installation requirements of products based on Aether Platform for macOS platforms

Information applies to:

Panda Adaptive Defense 360 on Aether Platform
Panda Endpoint Protection on Aether Platform
Panda Endpoint Protection Plus on Aether Platform

Find below the the system, hardware, permissions and HTTPS inspection requirements to install the Panda Endpoint protection for macOS.

MacOS Supported Versions
Refer to this chart to find out if your macOs version supports the installation of Panda Endpoint protection. To know what Panda for macOS protection version you have installed, see this article.

MacOS VersionPanda Endpoint Protection Version
macOS 14 SonomaSupported from v3.03.00.0002
macOS 13 VenturaSupported from v3.02.00.0000
macOS 12 MontereySupported from v3.00.00.0000
macOS 11 Big SurSupported from v3.00.00.0000
macOS 10.15 CatalinaSupported from v3.00.00.0000
macOS 10.14 MojaveSupported until v2.00.10.0000
macOS 10.13 High SierraSupported until v2.00.10.0000
macOS 10.12 SierraSupported until v2.00.10.0000
macOS 10.11 El CapitanSupported until v2.00.10.0000
macOS 10.10 YosemiteSupported until v2.00.10.0000

Hardware Requirements
ProcessorIntel Core 2 Duo
RAM Memory2 GB
Free space in disk400 MB
Ports3127, 3128, 3129 and 8310 must be accessible for the web anti-malware and URL filtering to work.

Permissions Requirements
To ensure the correct functioning of the Panda protection in macOS, you must enable these permissions required by Apple:

  • System Extension and Login Item for EndpointProtectionService
  • Full Disk Access for Protection Agent
  • NextLoader for Network Extension
To learn how to do this, see article Permissions required to enable Panda for macOS

Time Synchronization of Computers (NTP)
Although not an essential requirement, we recommend that the clocks on computers protected by Panda Endpoint Security be synchronized. This synchronization is normally achieved using an NTP server.

HTTPS Inspection Network Ranges
If the computer where you want to install the Panda Endpoint protection is monitored by a proxy or firewall with HTTPS inspection, you must allow these IP address ranges:
Help nº- 20240402 700010 EN