Start the year on the right foot

Renew your protection now with this limited-time offer

-50%Renew my protection

*Home users only

Get 50% discount!

Discover the plan that suits you best!

-50%See offer

Get 50% discount!

Discover the plan that suits you best!

This Christmas will be different

but we want to continue helping you protect your loved ones

-50%Renew my protection*

*Home users only

This Christmas will be different

but we want to continue helping you protect your loved ones

-50%View offer

Get 50% discount! Discover the plan that suits you best!

See offer

Get 50% discount! Discover the plan that suits you best!

See offer

Get 40% discount! Discover the plan that suits you best!

See offer

Renew and get 50% off*

Only available for 48 hours!

::

*For home users only

Renew at a discount
::

Renew and get 50% off*

Renew
*Home users only

*For home users only Renew and get 50% off*

::
Renew

Special offer: Renew and get 50% off**

Only available for 48 hours!

::

*For home users only

Renew at a discount

*For home users only Special offer: Renew and get 50% off*

::04
Renew

Are you a WatchGuard Partner or customer and need help with Panda products?

Welcome to Support!

Get 50% discount! Discover the plan that suits you best!

Click here!

Hello!

You’re about to visit our web page in English
Would you like to continue?

Yes, I want to visit the web page in English No, I want to visit the web page in

If this is not what you’re looking for,

Visit our Welcome Page!

Technical Support

Need help?

 

Installation requirements of products based on Aether Platform for Windows

Information applies to:

Products
Panda Adaptive Defense 360 on Aether PlatformPanda Adaptive Defense on Aether Platform
Panda Endpoint Protection on Aether PlatformPanda Endpoint Protection Plus on Aether Platform

Find the Adaptive Defense on Aether Platform system requirements in Windows platforms.

Requirements for Windows platforms

Operating Systems

Workstations with an x86 or x64 microprocessor

  • Windows XP SP3 (32-bit)
  • Windows Vista (32-bit and 64-bit)
  • Windows 7 (32-bit and 64-bit)
  • Windows 8 (32-bit and 64-bit)
  • Windows 8.1 (32-bit and 64-bit)
  • Windows 10 (32-bit and 64-bit)
Computers with an ARM microprocessor
  • Windows 10 Pro
  • Windows 10 Home
Note that all the product's features work in ARM, except for some Patch Management and anti-exploit functionalities.
Servers with an x86 or x64 microprocessor
  • Windows 2003 (32-bit, 64-bit and R2) SP2 and later
  • Windows 2008 (32-bit and 64-bit) and 2008 R2
  • Windows Small Business Server 2011, 2012
  • Windows Server 2012 R2
  • Windows Server 2016 and 2019
  • Windows Server Core 2008, 2008 R2, 2012 R2, 2016 and 2019
IoT and Windows Embedded Industry
  • Windows XP Embedded
  • Windows Embedded for Point of Service
  • Windows Embedded POSReady 2009, 7, 7 (64 bits)
  • Windows Embedded Standard 2009, 7, 7 (64 bits), 8, 8 (64 bits),
  • Windows Embedded Pro 8, 8 (64 bits)
  • Windows Embedded Industry 8, 8 (64 bits), 8.1, 8.1 (64 bits)
  • Windows IoT Core 10, 10 (64 bits)
  • Windows IoT Enterprise 10, 10 (64 bits)
Hardware requirements
  • Processor: CPU with x86 or x64 architecture and with support of at least SSE2
+ Pre-checks before the installation- Pre-checks before the installation
    Verify that the processor meets the requirements:
  1. Download tool CPU-Z and run it on the computer where you want to install.
  2. CPU-Z will display the following, depending on whether the processor is supported or not:

    Processor VALID for the installation:

    Processor NOT VALID for the installation:

  • RAM: 1 Gbyte
  • Free space in disk for the installation: 650 Mbytes
Root Certificates
Panda solutions require SHA-256 encryption algorithms in order to ensure secure communication between the endpoint and the Panda servers. However, certain operating systems, such as Windows XP SP3 and Windows 2003, do not include such certificates and ciphering methods by default. To solve this issue, please ensure the following Microsoft's KBs are installed:

  • KB948963
    This KB adds support for the Windows Server 2003 cipher suites TLS_RSA_WITH_AES_128_CBC_SHA AES128-SHA and TLS_RSA_WITH_AES_256_CBC_SHA AES256-SHA AES. If it is not installed, please download the x64 or the x32 version accordingly.

    IMPORTANT! Please note that the download files are not hosted on a Microsoft official server as it is no longer supported. Should you require them in any other language, please contact Microsoft.
  • KB3072630
    This KB verifies the digital signature of the Panda installation packages and their corresponding files. If the computer does not have this KB, download it from here and install it.

    IMPORTANT! The installation requires restarting the computer.
  • KB3033929
    This KB adds SHA 256 support for Windows 7 and 2008. If it is not installed, download the x64 or x32 version from here.

Once the aforementioned KBs are installed, download and extract the contents of the file addcertsv1.2-signed.zip (the password is panda) and execute the file called AddCerts.exe with administrator privileges from CMD or from Windows Explorer.

NOTE: Windows 2008 R2 does not support TLS 1.2 natively, only by installing a patch available for certain winHTTP protocols. See article Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows for further details.

Windows Exchange platform requirements
Supported operating systems

  • Exchange 2003: Windows Server 2003 32-bits SP2+ and Windows Server 2003 R2 32-bits
  • Exchange 2007: Windows Server 2003 64-bits SP2+, Windows Server 2003 R2 64-bits, Windows 2008 64-bits and Windows 2008 R2
  • Exchange 2010: Windows 2008 64-bits and Windows 2008 R2
  • Exchange 2013: Windows Server 2012 y Windows Server 2012 R2
  • Exchange 2016: Windows Server 2012, Windows Server 2012 R2 and Windows Server 2016
  • Exchange 2019: Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 and Windows Server 2019
Hardware and software requirements

The hardware requirements to install the protection on Exchange servers are the ones determined by the Exchange Server. Note that some Exchange versions are in End of Life:
Exchange versions supported
  • Microsoft Exchange Server 2003 Standard and Enterprise (SP1 / SP2)
  • Microsoft Exchange Server 2007 Standard and Enterprise (SP0 / SP1 / SP2 / SP3)
  • Microsoft Exchange Server 2007 included in Windows SBS 2008
  • Microsoft Exchange Server 2010 Standard and Enterprise (SP0 / SP1 / SP2)
  • Microsoft Exchange Server 2010 included and Windows SBS 2011
  • Microsoft Exchange Server 2013 Standard and Enterprise
  • Microsoft Exchange Server 2016 Standard and Enterprise
  • Microsoft Exchange Server 2019 Standard and Enterprise
Related articles
Help nº- 20210112 700002 EN

Have you resolved your query with this article?

yes no

Thanks for your answer


Why didn't you find it helpful?


The instructions are too complex.
The instructions are too long.
The instructions don't work.
I'd rather have a video.
Other reasons.




Talk to a technician!

 

Business hours: Mondays-Fridays 9:00 to 18:00 CET

Outside business hours, please use the online form.





ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT
ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT