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Technical Support

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Installation requirements of products based on Aether Platform for Windows

Information applies to:

Products
Panda Adaptive Defense 360 on Aether PlatformPanda Adaptive Defense on Aether Platform
Panda Endpoint Protection on Aether PlatformPanda Endpoint Protection Plus on Aether Platform

Find the Adaptive Defense on Aether Platform system requirements in Windows platforms.

Supported operating systems
Workstations

  • Windows XP 32-bits SP3
  • Windows Vista (32 and 64-bits)
  • Windows 7 (32 and 64-bits)
  • Windows 8 (32 and 64-bits)
  • Windows 8.1 (32 and 64-bits)
  • Windows 10 (32 and 64-bits)

Servers

  • Windows 2003 (32, 64-bits and R2) SP2 and superiores
  • Windows 2008 (32 and 64-bits) and 2008 R2
  • Windows Small Business Server 2011, 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server Core 2008, 2008 R2, 2012 R2, 2016 and 2019
Hardware requirements
  • Processor: CPU with x86 or x64 architecture and with support of at least SSE2
+ Pre-checks before the installation- Pre-checks before the installation
    Verify that the processor meets the requirements:
  1. Download tool CPU-Z and run it on the computer where you want to install.
  2. CPU-Z will display the following, depending on whether the processor is supported or not:

    Processor VALID for the installation:

    Processor NOT VALID for the installation:

  • RAM: 1 Gbyte
  • Free space in disk for the installation: 650 Mbytes
Root Certificates
Panda solutions require SHA-256 encryption algorithms in order to ensure secure communication between the endpoint and the Panda servers. However, certain operating systems, such as Windows XP SP3 and Windows 2003, do not include such certificates and ciphering methods by default. To solve this issue, please carry out the following verifications:

  • Check that the computer has the Microsoft KB948963 installed. This KB adds support for the Windows Server 2003 cipher suites TLS_RSA_WITH_AES_128_CBC_SHA AES128-SHA and TLS_RSA_WITH_AES_256_CBC_SHA AES256-SHA AES. If it is not installed, please download the x64 or the x32 version accordingly.

    IMPORTANT! Please note that the download files are not hosted on a Microsoft official server as it is no longer supported. Should you require them in any other language, please contact Microsoft.
  • Check that the computer can verify the digital signature of the Panda installation packages and their corresponding files. More specifically, check that the computer has the Microsoft KB KB3072630. If the computer does not have this KB, download it from here and install it.

    IMPORTANT! The installation requires restarting the computer.
    Once the aforementioned KBs are installed, download and extract the contents of the file addpandacerts_v1.0.7z (the password is panda) and execute the file called AddPandaRootCerts.bat with administrator privileges from CMD or from Windows Explorer.

Windows Exchange platform requirements

Supported operating systems
  • Exchange 2003: Windows Server 2003 32-bits SP2+ and Windows Server 2003 R2 32-bits
  • Exchange 2007: Windows Server 2003 64-bits SP2+, Windows Server 2003 R2 64-bits, Windows 2008 64-bits and Windows 2008 R2
  • Exchange 2010: Windows 2008 64-bits and Windows 2008 R2
  • Exchange 2013: Windows Server 2012 y Windows Server 2012 R2
  • Exchange 2016: Windows Server 2012, Windows Server 2012 R2 and Windows Server 2016.
  • Exchange 2019: Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 and Windows Server 2019.
Hardware and software requirements

The hardware requirements to install the protection on Exchange servers are the ones determined by the Exchange Server:
Exchange versions supported

  • Microsoft Exchange Server 2003 Standard and Enterprise (SP1 / SP2)
  • Microsoft Exchange Server 2007 Standard and Enterprise (SP0 / SP1 / SP2 / SP3)
  • Microsoft Exchange Server 2007 included in Windows SBS 2008
  • Microsoft Exchange Server 2010 Standard and Enterprise (SP0 / SP1 / SP2)
  • Microsoft Exchange Server 2010 included and Windows SBS 2011
  • Microsoft Exchange Server 2013 Standard and Enterprise
  • Microsoft Exchange Server 2016 Standard and Enterprise
  • Microsoft Exchange Server 2019 Standard and Enterprise
Related articles
Help nº- 20200520 700002 EN

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