YOU’RE NOT VIEWING PANDA SECURITY USA. CLICK TO IMPROVE YOUR EXPERIENCE
VISIT PANDA SECURITY USA
x
48h OFFER
If you're already a customer of
our homeusers protection,
renew now with 50% off
RENEW NOW
x
48-HOUR OFFER
50%
RENEWALS
Home users only
RENEW AT A DISCOUNT
x
SPECIAL OFFER
If you're already a customer of
our homeusers protection,
renew now with 50% off
RENEW NOW
x
HALLOWEEN OFFER
take advantage of our
terrific discounts
BUY NOW AND GET 50% OFF
x
SPECIAL OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET 50% OFF
x
SPECIAL OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET 50% OFF
x
UP TO
-60%
BUY NOW
x
UP TO
-60%
BUY NOW

Technical Support

Need help?

 

Policy applied to a group is affecting someone outside the group in Panda Cloud Internet Protection

Information applies to:

Products
Panda Cloud Internet Protection

Symptoms

There is a URL Filtering rule applied to a group that blocks access to a category of URLs. However, an end user who is not a member of this group also complains that he is being blocked from accessing sites within that category.

Solution

After verifying that no other policies might be preventing the user from accessing these sites, check the LDAP directory service to see what groups the end user belongs to. It is very likely that his group membership changed since the last time PCIP synced up with LDAP. Once PCIP syncs, the end user will no longer be associated with his former group and will be able to access those sites.

Help nº- 20100414 90803 EN

Have you resolved your query with this article?

yes no

Thanks for your answer


Why didn't you find it helpful?


The instructions are too complex.
The instructions are too long.
The instructions don't work.
I'd rather have a video.
Other reasons.




Talk to a technician!

 

Business hours: Mondays-Fridays 9:00 to 18:00 CET

Outside business hours, please use the online form.





ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT
ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT