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Panda Endpoint Protection Plus on Aether Platform

Erste Schritte

Zugriff / Mein Konto

• How to link your WatchGuard and Panda accounts
• Frequently Asked Questions regarding the Panda Account in Panda Cloud products
• Information regarding non-validated accounts for Panda Cloud products and services
  
• How to enable and configure Two Factor Authentication in Panda Adaptive Defense and Endpoint Protection products?
• Wie kann ich auf die Web-Konsole von Adaptive Defense und Endpoint Protection-Produkten zugreifen?

Installation / Deinstallation

• How to create an image for Windows persistent and non-persistent environments (VDI) with products based on Aether Platform
• How to create an image for Linux persistent and non-persistent environments (VDI) with products based on Aether
• Which programs are automatically uninstalled by Adaptive Defense and Endpoint Protection products?
• Installation of products based on Aether with centralized tools
• How does the automatic discovery of computers work in Aether-based products?
• How to install Adaptive Defense 360 on iOS using a third-party MDM solution
• Installation of the client software on iOS via integrated MDM
• Installation of the client software on iOS without MDM
• How to uninstall products based on Aether platform in Windows, Linux, macOS, iOS and Android
• How to generate and renew the Apple Push Certificate for products based on Aether for iOS
• How to install the agent of products based on Aether Platform in Windows, Linux, MacOS, iOS and Android?
• How to deploy products based on Aether on iOS supervised devices?
• Wie kann man Fehler beim Schutz und bei der Wirkung von Produkten, die auf der Aether-Plattform basieren, beheben?
• Migrationsprozess von adaptiven Defense- und Endpoint Protection-Produkten auf die Aether-Plattform im Gange
• What are the Android permissions necessary for Adaptive Defense and Endpoint Protection products to work?

Voraussetzungen

• Installation requirements of products based on Aether Platform for Windows
• Installation requirements of products based on Aether Platform for Linux platforms
• Installation requirements of products based on Aether Platform for macOS platforms
• Permissions required to enable the Panda protection in macOS
• Certificates required for Google Cloud Platform Linux gold images with Secure Boot
• Requirements for the proxy and language settings in products based on Aether Platform
• Installation requirements of products based on Aether for iOS
• URLs and ports required for products based on Aether Platform to communicate with server
• Requirements for the discovery of computers and remote installation in products based on Aether Platform
• Requirements for the cache role settings in products based on Aether Platform
• Compatibility with Windows 11 and products based on Aether
• Installation requirements of products based on Aether Platform for Android platforms
• Liste von kompatiblen Browsern für den Zugriff auf die Konsole von Produkten, die auf der Aether-Plattform basieren

Fehlerbehebungen

Installationsfehler

• Error messages related to the installation of the protection of products based on Aether Platform
• Error "Unable to download the protection (-2146893018)" when trying to install or upgrade the protection software on Windows XP
• Cannot upgrade this computer's protection to the latest version (driver requires SHA-256 signature)
• Communication error when installing a product based on Aether
• Fehler 12175 bei der Installation des Schutzes von Produkten, die auf der Aether-Plattform basieren
• Fehlermeldungen bei der Suche von Computern und der Remote-Installation in Aether-basierten Produkten

Schutzmodulfehler

• Connection error between hardware devices and SEG Smart View
• Issues with domain and URL categorization with IPv6 traffic
• Blue screen (BSOD) caused by the firewall infrastructure of Adaptive Defense products
• Trj/RansomDecoy.A detection after selecting "Do not detect again"
• False Trj/RansomDecoy.A detection in temporary user profiles with Adaptive Defense products
• Endpoint Security protection errors in domain controller servers
• Connection time-out errors when accessing certain HTTPS web pages with products based on Aether
• RAM and CPU usage in Adaptive Defense products
• Backup operations fail in computers with Adaptive Defense products installed
• Adaptive Defense products not shown in Windows Security Center after upgrade
• Issues with the reception of Outlook emails in products based on Aether
• File transfer errors through SMB traffic on domain controller servers
• Protection errors on Windows computers with multibyte character sets (MBCS) 
• Windows Blue Screen of Death crash (PSINProt.sys)
• Incomplete protection information from the Administration Panel and Service information section of products based on Aether
• Full Disk Access error in Endpoint Protection Service after upgrading to macOS 13 Ventura

Andere Probleme mit dem Produkt

• Performance issues with Adaptive Defense Shadow Copies feature
• Issues with Microsoft Dynamic NAV and Adaptive Defense products
• Adaptive Defense immediate and scheduled scans block
• Performance issues and high CPU usage on Windows servers monitored by SysMon
• Performance issues caused by the firewall infrastructure of Adaptive Defense products
• Performance issues with Data Control Rules-based monitoring of files
• AMSI detection technology issues with Adaptive Defense products
• Third-party antivirus programs disabled in Windows Security Center with Adaptive Defense products
• How to use Product Support Information (PSInfo) tool
• How to use PSInfoViewer Tool
• Information regarding Microsoft Windows Support Diagnostic Tool (MSDT) Remote Code Execution Vulnerability (CVE-2022-30190) aka "Follina"
• How to report issues related to products based on Aether Platform from the web UI (Android)?
• How to report issues related to products based on Aether Platform from the web UI (Windows)?
  
• How to report issues with the protection for iOS of products based on Aether
• Log4j2 Remote Code Execution Vulnerability (CVE-2021-44228)

Upgrade-/Update-Fehler

• Wie man Wissens- oder Signatur-Aktualisierungsfehler in den Produkten Adaptive Defense und Endpoint Protection behebt
• Probleme mit dem Upgrade, die durch die Schnellstartoption verursacht werden

Schutzmodule

Windows

• How to create exclusions with products based on Aether Platform
• How to integrate a TDR Host Sensor with a host running Panda Security
• Liste der Details von Adaptive Defense / Endpoint Protectionzum Ausschluss von System- oder Computer-Wiederherstellungssoftware
• Wie richte ich ein Passwort gegen unbefugte Schutzverletzungen ein?

Produkt Dokumentation

Administrationshandbuch

• Leitfaden für Netzwerkadministratoren von Aether-basierten Endpoint Protection-Produkten
• Leitfaden für Netzwerkadministratoren von Aether-basierten Adaptive Defense-Produkten

Versionsänderungen

• Versionshinweise zu Produkten auf Basis der Aether-Plattform

Konsole

Dashboards

• Wie kann ich mit der Aether-Plattform den Sicherheitsstatus meines Netzwerks auf einen Blick sehen?

Profile und Gruppen

• How does the automatic assignment to groups by IP work in Aether?
• Was ist die RAM-Einheit, die eingegeben werden muss, wenn Sie einen Filter in der Aether-Plattform erstellen?
• Wie können Sie die Computer und Geräte Ihrer Organisation verwalten? Filter, Meine Organisation und Active Directory
• Wie funktioniert die manuelle und automatische Zuordnung von Einstellungen in Produkten auf Basis der Aether-Plattform?

Lizenzverwaltung

• Was passiert, wenn die Lizenzen eines Aether-basierten Produkts ablaufen?
• Wie kann man Produktlizenzen mit Aether-basierten Produkten vergeben und freigeben?