Email us Response time: 24 h
Information applies to:
The administrator noticed that a URL rule that used to (successfully) block an end user’s access to a certain web site stopped working. In fact, this issue applies for any rule applied to end users.
The administrator forgot that he temporarily disabled User Authentication for the week he was on vacation. With authentication disabled, PCIP cannot enforce user- and group-level rules. Once authentication was re-enabled, all his rules began working immediately.
Have you resolved your query with this article?
Thanks for your answer
Business hours: Mondays-Fridays 9:00 to 18:00 CET
Outside business hours, please use the online form.
Discover our Premium Services