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Technical Support

Need help?

 

Getting started with Small Business Protection

Information applies to:

Products
Small Business Protection

You can download and install your Small Business Protection product easily.

Download Small Business Protection from the welcome email

After you have purchased Small Business Protection online, Panda Security will send you the welcome email. Locate this email in your inbox and click the Download button.

If you cannot locate the welcome email, please contact: customer.service@pandasecurity.com

Download Small Business Product from your Panda Account

You can always download your Small Business Protection from your Panda Account. Just follow these steps:

  1. Access Panda Account.
  2. Login using your user name and password.

    • If you have forgotten your password to access your Panda Account, click option Forgot your password?
      You will be prompted to enter the email address associated with your Panda Account and you will receive instructions on how to change your Panda Account details.
    • If you still haven´t created your Panda Account, select Create new account.
      For further information on this process, check Support article What is my Panda Account?
  3. Select your Small Business Protection product and then click the Windows icon to download the protection.

Installing Small Business Protection

  1. Double-click the Small Business Protection file previously downloaded.
  2. In the first screen, the Activation Code will be pre-filled in the text box. If not, enter the code manually and continue.

  3. Then, select the installation path and click Accept and Install.

  4. Click Open Now when the installation process is completed process and proceed with the Panda account setup.

  5. Enter your email address click Continue to create your Panda Account.

  6. An email will be sent to your inbox.

    NOTE: If you Panda Account already exists, the wizard will prompt you to enter the password and click Continue.
  7. Locate the Panda Account activation email in your inbox and click Activate your account.


That's it! You are all set to start using Small Business Protection.

Help nº- 20151216 83000 EN

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