x
48h OFFER
If you're already a customer of
our homeusers protection,
renew now with a 50% off
RENEW NOW
x
HALLOWEEN OFFER
take advantage of our
terrific discounts
BUY NOW AND GET A 50% OFF
x
CHRISTMAS OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET A 40% OFF
x
SPECIAL OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET A 50% OFF
x
BLACKFRIDAY OFFER
Buy the best antivirus
at the best price
TODAY ONLY UP TO 70% OFF
x
CYBERMONDAY OFFER
Buy the best antivirus
at the best price
(Only for homeusers)
TODAY ONLY UP TO 70% OFF

Technical Support

Need help?

 

Blue Screen Of Death (BSOD) due to NNSStrm.sys/NNSHttp.sys with Panda 2015

Information applies to:

Products
Panda Antivirus Pro 2015Panda Global Protection 2015
Panda Gold ProtectionPanda Internet Security 2015

Symptoms

Since I have installed Panda 2015, I randomly get Blue Screen of Death (BSOD).

Solution

Follow the steps below to apply hotfix hfrt151409s1r1.exe developed by Panda Security to solve the problem:

  1. Download hotfix hfrt151409s1r1.exe.

    Download
  2. Save the file to your hard disk; to the Windows Desktop, for example.
  3. Run the downloaded file. You can do this by double-clicking the hfrt151409s1r1.exe file to apply the hotfix.
  4. Finally, reboot your computer for the hotfix to be fully applied and check that the incident is resolved.

Help nÂș- 20141110 82018 EN

Have you resolved your query with this article?

yes no

Thanks for your answer


Why didn't you find it helpful?


The instructions are too complex.
The instructions are too long.
The instructions don't work.
I'd rather have a video.
Other reasons.




Talk to a technician!

 

Business hours: Mondays-Fridays 9:00 to 18:00 CET

Outside business hours, please use the online form.





Do you need one of our technicians to connect to
your PC or device remotely to fix a problem?

Discover our Premium Services

ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT
ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT