x
48h OFFER
If you're already a customer of
our homeusers protection,
renew now with a 50% off
RENEW NOW
x
HALLOWEEN OFFER
take advantage of our
terrific discounts
BUY NOW AND GET A 50% OFF
x
CHRISTMAS OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET A 40% OFF
x
SPECIAL OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET A 50% OFF
x
BLACKFRIDAY OFFER
Buy the best antivirus
at the best price
TODAY ONLY UP TO 70% OFF
x
CYBERMONDAY OFFER
Buy the best antivirus
at the best price
(Only for homeusers)
TODAY ONLY UP TO 70% OFF

Technical Support

Need help?

 

Issues during the installation of Panda

Information applies to:

Products
Panda Antivirus ProPanda Global Protection
Panda Gold ProtectionPanda Internet Security

Symptoms

  • Error message during the installation of Panda: There was an error during the process and it failed to complete successfully.
  • After completing the Panda installation wizard seamlessly, the program is not available from Start, Programs, the shortcut is not created and no icon is shown next to the Windows clock.

Cause

You may experience these symptoms with the new and lighter installation file featured in Panda.

Solution

  1. Download and install the installation file below of your Panda product.

    Panda Gold Protection


    Gold Protection

    Panda Antivirus Pro 2015

    Antivirus Pro

    Panda Internet Security 2015

    Internet Security

    Panda Global Protection 2015

    Global Protection

  2. Enter the Activation Code of your product when you see the following window and click Next.

  3. Once activated, click Close to close the activation wizard.
  4. After activating the product, you will be asked to create your Panda Account.
    Enter your email address from the Account selection screen and click Continue to create your Panda Account.

  5. Go to your inbox and click Validate your account on the verification email.

    Installation Gold Protection

    NOTE: If you had already created an account, just enter your password and click Continue.
  6. Finally, click Close to finish the Panda installation process.

Related articles

Help nÂș- 20160811 82006 EN

Have you resolved your query with this article?

yes no

Thanks for your answer


Why didn't you find it helpful?


The instructions are too complex.
The instructions are too long.
The instructions don't work.
I'd rather have a video.
Other reasons.




Talk to a technician!

 

Business hours: Mondays-Fridays 9:00 to 18:00 CET

Outside business hours, please use the online form.





Do you need one of our technicians to connect to
your PC or device remotely to fix a problem?

Discover our Premium Services

ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT
ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT