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Technical Support

Need help?

 

How can I upgrade to the latest version of Panda?

Information applies to:

Products
Panda Antivirus ProPanda Global Protection
Panda Gold ProtectionPanda Internet Security

Symptoms

I have a Panda product prior to the latest version of Panda installed and with active services and I would like to switch to the latest Panda product.

Solution

To upgrade your Panda antivirus to the latest version of Panda, just follow the steps below.

Step 1: Download the latest version of Panda

Click the Download button that matches your product and save the executable file to your hard disk, for instance, to your Desktop.

Panda Global Protection 2015

Panda Global Protection

Panda Internet Security 2015

Panda Internet Security








Panda Antivirus Pro 2015

Panda Antivirus Pro

Panda Gold Protection

Panda Gold Protection

Step 2: Uninstall the previous version

Before you install the latest version of Panda, uninstall the previous version of the antivirus from Add/Remove programs. If you have any issues with the removal process, check article How to uninstall Panda from my computer.

Step 3: Install the latest version of Panda

Double-click the Panda file you have downloaded for the installation to begin and follow the wizard through.

IMPORTANT! During the installation of Panda, you will be requested to enter the Activation Code. Enter the code for the previous Panda product you had installed. The remaining time on your license period will be carried over and what´s more, you will enjoy the benefits of a higher-end product. If you don´t remember it, you can request from the Password Reminder.

For further information on the installation process, please refer to article How to download and install Panda.

Problems during the upgrade to Panda?

For installation issues, check article Issues during the installation of Panda.

Help nº- 20160811 82008 EN

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