Email us Response time: 24 h
Information applies to:
Situation You can protect your domains with our service but still omit the accounts you want from the antivirus or anti-spam filters.SolutionTo do this, you must be the company or domain administrator. In your Control Panel go to the Filter tab, and select the Services per user menu.
Note: Even though you have disabled the anti-spam and/or antivirus filters for an account, basic anti-spam filters will still be applied as they operate in the connection between our service and the sender’s mail server.
Have you resolved your query with this article?
Thanks for your answer
Business hours: Mondays-Fridays 9:00 to 18:00 CET
Outside business hours, please use the online form.
Discover our Premium Services