Error 2132 during the installation of the protection of Adaptive Defense and Endpoint Protection products.
This error message is returned because the verification of the root certificates is damaged. Solution
In order to solve this error, please download and run the installation file of your operating system:
- 32-bit installation file for Windows XP, Windows Vista, Windows 2003 server and Windows 2008 server
- 64-bit installation file for Windows Vista, Windows 2003 server and Windows 2008 server
If this installation file does not resolve the problem, you must carry out the verifications below on the computer where the error message is displayed:
Check the GlobalSign root certificates are in place and if so, that they have not expired. To do so, use Certificate Manager.
Apply the solution that corresponds to your case:
SOLUTION 1: Update Root Certificates
SOLUTION 2: Other scenarios
Open a cmd with administrator privileges and then execute the following command: CHKDSK C: /F /R
Data needed to report the incident
If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the console and follow the instructions indicated.