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Error 2123 updating the protections or the agent in Endpoint Protection

Information applies to:

Products
Endpoint Protection
Endpoint Protection Plus

Symptoms

Error 2123 occurs updating the protections or the agent in Endpoint Protection.

Cause

These problems can be due to previous .msi package installation failures.

Solution

Restart the computer and check that, after a while, the update finishes correctly.

Data needed to

If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Endpoint Protection console and follow the instructions indicated.

Help nº- 20140701 502123 EN

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