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Error 2120 updating the protection of Endpoint Protection

Information applies to:

Products
Endpoint Protection
Endpoint Protection Plus

Symptom

Error 2120 occurs updating the protection of Endpoint Protection.

Cause

This error occurs because, during the process of updating the protection of Endpoint Protection, the computer must be restarted but the user has not allowed this.

Solution

Restart the computer and check that after a while, the update finishes correctly.

Data needed to report the incident

If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Endpoint Protection console and follow the instructions indicated.

Help nº- 20140630 502120 EN

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