Information applies to:
Error 2081 occurs installing the protections in Endpoint Protection.
This error is caused by one of the following causes:
From the computer the error is displayed, follow the instructions below to resolve this issue:
Additional checks to carry out to confirm or rule reasons out
Should error 2081 persist, check the following tests to confirm or rule reasons out.
Go to Start -> Programs and make sure there is NO other antivirus installed that can be automatically uninstalled. Check the Which programs are uninstalled automatically by Endpoint Protection? help.
Apply the solution that corresponds to your case:SOLUTION 1: Update Root Certificates
SOLUTION 2: Other scenariosOpen a cmd with administrator privileges and then execute the following command: CHKDSK C: /F /R Data needed to report the incident
If the error persists, we need to study the issue. To do so, please follow the steps below:
Alternatively, you can send the information via console. To do so, please refer to article How to report problems from the Endpoint Protection console and follow the instructions.
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