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Information applies to:
From version 6.81*, Endpoint Protection and Endpoint Protection Plus allow administrators to report issues automatically to our Technical Support department directly from the administration console.
Thus, if a problem occurs on one of the computers on the network, the administrator can report it directly to the Technical Support department, sending the data required to diagnose it with the click of a button.
How to report a problem
As soon as Panda Security's Technical Support team deals with your problem, it will contact you to provide you with the appropriate solution or, if necessary, request additional information.
* If you have a version prior to 6.81, contact your local office and request an automatic upgrade to the latest version of your product for free.
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