x
48h OFFER
If you're already a customer of
our homeusers protection,
renew now with a 50% off
RENEW NOW
x
SPECIAL OFFER
If you're already a customer of
our homeusers protection,
renew now with a 50% off
RENEW NOW
x
HALLOWEEN OFFER
take advantage of our
terrific discounts
BUY NOW AND GET A 50% OFF
x
CHRISTMAS OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET A 40% OFF
x
SPECIAL OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET A 50% OFF
x
BLACKFRIDAY OFFER
Buy the best antivirus
at the best price
TODAY ONLY UP TO 70% OFF
x
CYBERMONDAY OFFER
Buy the best antivirus
at the best price
(Only for homeusers)
TODAY ONLY UP TO 70% OFF

Technical Support

Need help?

 

Error 1287: There is another instance of the WalTest local process running

Information applies to:

Products
Endpoint Protection
Endpoint Protection Plus

Symptoms

Error 1287 integrating or sending status information to the server. The message displayed is:

The process is in execution


Cause

The error occurs because another instance of the WALTest local process is already running.

In theory, this is not dangerous, as the error is returned when two executions of the local process coincide.

However, if the server has not received status information for a long time, and the local process log files indicate that the error has been occurring in all executions for a long time, it could be an indication of blocking in the local process.

Type of error

Information. It will be displayed only in the Waltest log file.


Solution

Restart the Panda Endpoint Administration Agent service. To do this:

  1. Go to Start >> Run and write: services.msc. Press Enter.
  2. Find the Panda Endpoint Administration Agent service, place the pointer on this service, right-click and select Restart.
  3. If the service does not stop, go to the Task Manager, select the process WAHost.exe and stop it. Then restart the Panda Endpoint Administration Agent service.

Data needed to report the incident

If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Endpoint Protection console and follow the instructions indicated.

Help nÂș- 20140519 501287 EN

Have you resolved your query with this article?

yes no

Thanks for your answer


Why didn't you find it helpful?


The instructions are too complex.
The instructions are too long.
The instructions don't work.
I'd rather have a video.
Other reasons.




Talk to a technician!

 

Business hours: Mondays-Fridays 9:00 to 18:00 CET

Outside business hours, please use the online form.





ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT
ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT