x
48h OFFER
If you're already a customer of
our homeusers protection,
renew now with a 50% off
RENEW NOW
x
SPECIAL OFFER
If you're already a customer of
our homeusers protection,
renew now with a 50% off
RENEW NOW
x
HALLOWEEN OFFER
take advantage of our
terrific discounts
BUY NOW AND GET A 50% OFF
x
CHRISTMAS OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET A 40% OFF
x
SPECIAL OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET A 50% OFF
x
BLACKFRIDAY OFFER
Buy the best antivirus
at the best price
TODAY ONLY UP TO 70% OFF
x
CYBERMONDAY OFFER
Buy the best antivirus
at the best price
(Only for homeusers)
TODAY ONLY UP TO 70% OFF

Technical Support

Need help?

 

List of Adaptive Defense/Endpoint Protection details to exclude from system or computer restore software

Information applies to:

Products
Adaptive Defense 360Adaptive Defense 360 on Aether Platform
Endpoint ProtectionEndpoint Protection Plus

There are programs that allow system administrators to protect the core operating system and configuration files on workstations or servers by restoring a computer back to its original configuration each time the computer restarts.

When this type of software is used (for instance, Deep Freeze or Drive Vaccine), it is necessary to exclude the following Adaptive Defense/Endpoint Protection registry keys and folders from it to avoid incorrect performance of the restore software.

Adaptive Defense/Endpoint Protection elements to exclude from the application in use

  • Registry Editor:

    HKEY_CURRENT_USER\SOFTWARE\Panda Software
    HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software (32 bit-Edition)
    HKEY_LOCAL_MACHINE\SOFTWARE\Panda Security (32 bit-Edition)
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Panda Software (64 bit-Edition)
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Panda Security (64 bit-Edition)
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NanoServiceMain
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PSUAService
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DVCTPROV
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PSINProt
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PSINProc
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PSINAflt
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PSINFile
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PSINKNC
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PSINREG (from PCOP 7.0 version)
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PSINDVCT
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NNSNAHS/L (whether NT 5.X or NT 6.X)
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NNSPRV
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NNSPIHS/W (whether NT 5.X or NT 6.X)
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NNSPICC
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NNSTLSC
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NNSALPC
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NNSIDS
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NNSPROT
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NNSSTRM
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NNSHTTP
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NNSHTTPS
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NNSPOP3
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NNSSMTP
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WAHOST
    HKEY_LOCAL_MACHINE\ SYSTEM \CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318} (UpperFilters PSINDvct ;disk)
    HKEY_LOCAL_MACHINE\ SYSTEM \CurrentControlSet\Control\Class\{E0CBF06C-CD8B-4647-BB8A-263B43F0F974} (UpperFilters PSINDvct ;bluetooth radios)
    HKEY_LOCAL_MACHINE\ SYSTEM \CurrentControlSet\Control\Class\{6BDD1FC6-810F-11D0-BEC7-08002BE2092F} (UpperFilters PSINDvct ;imaging devices)
    HKEY_LOCAL_MACHINE\ SYSTEM \CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} (UpperFilters PSINDvct ;CD-ROM)
    HKEY_LOCAL_MACHINE\ SYSTEM \CurrentControlSet\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318} (UpperFilters PSINDvct ;modems)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ControlPanel\NameSpace
    HKEY_CLASSES_ROOT\CLSID\{F33FC7B2-EDE6-46D9-83AE-FAA7895D71AB}
    HKEY_CLASSES_ROOT\Applications\PSUNMAIN.EXE
    HKEY_CLASSES_ROOT\AppID\PSUAService.exe
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
  • Installation paths:

    By default, C:\Program Files\Panda Security or C:\Program Files (x86)\Panda Security.
  • Configuration stores:

    %allusersprofile%\Program Data\Panda Security (NT 6.X)
    %allusersprofile%\Panda Security (NT 6.X)
  • MSI backup

    C:\Windows\Installer
  • MSI related registry keys:

    HKEY_CLASSES_ROOT\Installer\Products
    HKEY_LOCAL_MACHINE \SOFTWARE\Microsoft\Windows\CurrentVersion\Installer
    HKEY_LOCAL_MACHINE \SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Help nº- 20170601 50084 EN

Have you resolved your query with this article?

yes no

Thanks for your answer


Why didn't you find it helpful?


The instructions are too complex.
The instructions are too long.
The instructions don't work.
I'd rather have a video.
Other reasons.




Talk to a technician!

 

Business hours: Mondays-Fridays 9:00 to 18:00 CET

Outside business hours, please use the online form.





ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT
ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT