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Technical Support

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How should I configure the updates in Panda GateDefender Integra?

For the Panda GateDefender Integra protection modules to update via the Internet, it is essential to correctly register the appliance. Find out why it is necessary to activate and register Panda GateDefender Integra and which login details must be entered to activate the appliance correctly.

Below are the details of the Panda GateDefender Integra update process. The following prior considerations must be taken into account:

  • Panda GateDefender Integra must be able to access the Internet in order to update. Therefore, the network parameters of the appliance must be correctly configured.
  • If there is a firewall between Panda GateDefender Integra and the Internet, it must allow the Panda GateDefender Integra network IP address (update) to connect via ports 80 and 443 (53 DNS), which are the ports used to allow the updates to be carried out correctly.


 

Automatic updates

To carry out the updates, the appliance does not need to be configured in any special way. The protection modules that have rule databases or signature files will update automatically, provided the module to which it belongs is activated. This daily operation will check if more recent versions of the signature file, databases or rules are available in the update servers. If there are, they will be downloaded and installed, transparently to the user.

If you want to be notified whenever a protection module has updated correctly or if an error occurs during the update, follow the steps below:

  1. Go to the Panda GateDefender Integra console.
  2. Select Updates in the menu on the left.
  3. Click on the here link under Automatic update of the protection software to configure the warnings. These warnings can be sent via email, Syslog and finally, via SNMP.


On-demand update

You can also update the protection modules on-demand or immediately. To do this, follow the steps below.

  1. Go to the Panda GateDefender Integra administration console.
  2. Select Updates in the menu on the left.
  3. Click on Update now under Automatic update of the protection software. The modules that are active and have rules, databases or signature files will check if a more recent version is available and apply it, if available.
  4. If you want to be notified when new system updates are available, click on the link available.


 

Additional information

As well as the warnings and notifications available through the warnings in the Updates menu described earlier, you can also see the system events reports through the Reports menu.  This section shows all the system events, including entries referring to the updates of the Panda GateDefender Integra protection modules.

Similarly, if an error occurred during the updates, from the Status menu, you can see the warnings provided by the system for information about a possible problem.

Help nº- 20070702 31484 EN

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