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GateDefender’s anti-spam technology uses algorithms that calculate a unique set of identifiers for each message (Advanced Message FingerprintingTM) and a global network made up of 180 million users sharing information to detect and block spam in real time.
This system processes over 3,000 million messages every day in 160 countries and updates its knowledge base every 45 seconds. Also, it uses a local cache that ensures service continuity even if server connection is lost.
However, sometimes, the following cases can occur regarding classification of spam messages:
To correctly report incorrect detections, it is very important to provide the following data so that Panda can analyze each case and update the anti-spam protection rules if necessary.
Panda Security will analyze email messages within 24 hours approximately. Emails will be treated appropriately, updating the anti-spam protection rules if necessary.
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