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System profile ‘how-to’ guides: Resolving ambiguities between profiles and trusted sites.

Information applies to:

Products

Panda GateDefender Performa series 8050 Panda GateDefender Performa series 8100Panda GateDefender Performa series 8200 
Panda GateDefender series 8050 Panda GateDefender series 8100Panda GateDefender series 8200 

With the appearance of profiles associated to various settings, each with its own white lists and blacklists, there may be confusion as to the white lists/blacklists to be applied or whether they have priority over the criteria associated to the profiles. This situation is exemplified the scenario described below.

 

Type scenario

Defined settings

  • Default settings
    •  The anti-malware protection is enabled for all possible protocols.
    • Trusted anti-malware sites: 12.12.12.12
  • Conf_marketing settings
    • The anti-malware protection is enabled for all possible protocols.
    • Trusted anti-malware sites: (empty)

Defined profiles  

  • Prof_marketing profile
    • Apply to IP address: 12.12.12.12
    • Associated to `conf_marketing’ settings

In this situation, you have the ambiguity that the IP address 12.12.12.12 is defined as an anti-malware trusted site and also associated to a profile. The expected behavior in the event of a connection to this IP, is that it is determined that the user belongs to the prof_marketing profile, and therefore, the conf_marketing configuration is applied instead of the default configuration. As the conf_marketing configuration has no trusted sites defined, the Anti-malware scan will be performed.

As you can see,  the list of trusted sites defined in the default configuration will not apply, as the trusted sites are not global; each configuration has their own.

If you want the trusted sites to be applied unconditionally, they have to be defined in all configurations and not just the default configuration.

 

Help nº- 20071019 31370 EN

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