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Technical Support

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Incompatibility problems detected during the Panda GateDefender Performa restore process. What should I do?

Information applies to:

Products
Panda GateDefender Performa (Portwell)

Below are the details of the compatibility problems detected during the Panda GateDefender restore process.

  • Incompatibility with laptop computers acting as the restore server when starting up Live DVD (Knoppix system)


    Problems have been detected when starting up Knoppix if the restore server is an Acer laptop computer.
    To resolve this incompatibility problem, disable ACPI (Advanced Configuration and Power Interface) at startup. To do this, enter the following in the command-line:

    Linux acpi=off noacpi
  • Incompatibility problems with some models of network interface card in the computer acting as the restore server. In these cases, the MAC address is incorrectly detected (00.00.00.00.00.00). Users are recommended to use the GateDefender Performa restore VMWARE.

Help nº- 20081223 31327 EN

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