Information applies to:
User Activity Logging will record all actions made, both in the PCSM and the agent, of all users in the account. This information is then made available to search, filter on and export, as required.
This feature gives the Account Admin full visibility of the account and a detailed history of all user activity made over a desired period.
How to access User Activity
To access user activity logging your account must be firstly enabled as an Account Admin. Then, to access user activity just follow any of the three ways below:
User Activity information detail
Find below the information logged by the platform and which can be queried using the search bar:
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