x
48h OFFER
If you're already a customer of
our homeusers protection,
renew now with a 50% off
RENEW NOW
x
SPECIAL OFFER
If you're already a customer of
our homeusers protection,
renew now with a 50% off
RENEW NOW
x
HALLOWEEN OFFER
take advantage of our
terrific discounts
BUY NOW AND GET A 50% OFF
x
CHRISTMAS OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET A 40% OFF
x
SPECIAL OFFER
Buy the best antivirus
at the best price
BUY NOW AND GET A 50% OFF
x
BLACKFRIDAY OFFER
Buy the best antivirus
at the best price
TODAY ONLY UP TO 70% OFF
x
CYBERMONDAY OFFER
Buy the best antivirus
at the best price
(Only for homeusers)
TODAY ONLY UP TO 70% OFF

Technical Support

Need help?

 

How to remove Trj/Necurs with Panda Cloud Cleaner

Information applies to:

Products
Todos los productos

Description

Trj/Necurs infects the computer via a drive-by download when the user accesses malicious web pages. This malware can be installed on its own or with a rogueware. The most visible symptom is that it disables any antivirus program installed on the computer.

Steps to remove Trj/Necurs

Use Panda Cloud Cleaner to scan and remove Tr/Necurs.
Before you begin, take into account the considerations below:

  • You will be required to restart your computer several times during the scan. Make sure you save and close all the work in progress beforehand.
  • The type of scan required to remove this malware - trusted boot scan - is available for all operating systems.

Once you are ready, just follow the steps below to scan and disinfect Trj/Necurs:

  1. Download and install Panda Cloud Cleaner.exe on the infected computer.

    Download
  2. Run Panda Cloud Cleaner. Select the Advanced options.

    Cloud Cleaner Advanced options
  3. Tick the Activate trusted boot scan option and click OK.

    Panda Cloud Cleaner
  4. Then, click Accept and Scan.
  5. Select Restart now! when the following window is displayed. The computer will be restarted.

    Panda Cloud Cleaner
  6. After restarting the computer, Panda Cloud Cleaner will launch a scan to identify the startup elements that will be blocked at the next reboot.

    Panda Cloud Cleaner
  7. Once the scan is finished, the results will be displayed. The malware detected will be selected by default. Click Continue or Continue scan from the window showing the detail of the malware detected.

    Panda Cloud Cleaner
  8. Then, you will be requested to restart your computer again to block the loading of all the elements detected up to this stage. Click Restart now!

    Panda Cloud Cleaner
  9. Once the computer is restarted, Panda Cloud Cleaner will perform a scan from a safe environment, as all the malware detected has already been blocked.
  10. When the malware results are displayed, click Clean.

    Cloud Cleaner

For information about Panda Cloud Cleaner scan options, check the internal help.

Prevention Tips

Please refer to article 4 Essential Tips to Prevent Virus Infections for cautionary measures against malware infections.

Help nÂș- 20170215 1685 EN

Have you resolved your query with this article?

yes no

Thanks for your answer


Why didn't you find it helpful?


The instructions are too complex.
The instructions are too long.
The instructions don't work.
I'd rather have a video.
Other reasons.




Talk to a technician!

 

Business hours: Mondays-Fridays 9:00 to 18:00 CET

Outside business hours, please use the online form.





ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT
ALWAYS ONLINE TO HELP YOU TWITTER FORUM RATE US CHAT