You're in: Panda Security > Home Users > Support > Product Knowledge Base

Rate us
What kind of help do you need?
(Examples:“Panda Security installation”, “I want to contact Panda”)
Print

Error 0006:0907 when trying to activate the 2011 antivirus products

Information applies to:

Products
Panda Global Protection 2011
Panda Internet Security 2011
Panda Internet Security for Netbooks
Panda Antivirus Pro 2011

Operating systems
Windows XP (32-bit Edition)Windows Vista (32/64-bit Edition)
Windows 7 (32/64-bit Edition)

Symptoms

This error is returned when activating the product on different computers:


Solution

To prevent this error in activations after the initial activation, follow the instructions below:

  1. Enter the activation code and email address in the activation Wizard. Push Try again.
  2. In the next screen, when asked if they are a Panda Security client, they should reply “Yes”, as indicated below.

  3. Enter a customer numbrer indicate in Welcome email.

This will ensure the product is correctly activated in the second computer.

Help nº- 20110606 80233 EN
survey

Help us to improve our service by letting us know your opinion.

Your suggestions will help to resolve your questions more quickly and effectively.

Have you resolved your query with this article? YES NO Thanks for your answer


Need Help?

Contact us and get solutions!



Forum

Register and get help from the Panda Community

Open a ticket

Quickest way to reach Support.
Open a ticket and get help!

Telephone

High call volume may result in longer wait times.

Mon-Fri 9:00-18:00 EST -
1 800 603 4922 x 7015