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Issues upon installing Panda 2013 products

Information applies to:

Products
Panda Global Protection 2013
Panda Internet Security 2013
Panda Antivirus Pro 2013
Panda Ultrabook Protection

Symptoms

  • After completing the software´s installation wizard, Panda 2013 won´t install. Thus, although no error message is displayed during the process, the program is not available from Start, Programs, the shortcut is not created and no icon is shown next to the Windows clock.
  • The following error message is displayed during the installation of Panda 2013 and StubInstaller_exe.log file is created:

    Installation Error Panda 2013

Cause

These issues may occur with the new and lighter installation file featured in the Panda 2013 products.

Workaround

While a solution is being developed, please download and install the larger Panda 2013 installation file of your product:

Panda Global Protection 2013

Panda Global Protection 2013

Download

Panda Internet Security 2013

Panda Internet Security 2013

Download

Panda Antivirus Pro 2013

Panda Antivirus Pro 2013

Download

Help nº- 20121108 80550 EN
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