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(Examples:“Panda Security installation”, “I want to contact Panda”)
Compatibility of Panda's consumer products with Windows 8.1
Information applies to:
|Panda Global Protection 2013|
|Panda Internet Security 2013|
|Panda Antivirus Pro 2013|
|Panda Internet Security 2014|
|Panda Antivirus Pro 2014|
|Panda Gold Protection|
|Panda Global Protection 2014|
Panda's antivirus products for home users are fully compatible with Microsoft's new operating system: Windows 8.1.
However, there are some important aspects to bear in mind:
I want to upgrade my operating system to Windows 8.1
. What should I do?
Upgrading the operation system involves modifying critical system files. Therefore, to prevent interference between installed programs and the new files, from Panda Security we strongly recommend that you uninstall your antivirus before upgrading the operating system
After installing Windows 8.1, download
and activate your Panda product again
. Read Getting started with your antivirus
to know the exact steps.
I have upgraded my operating system to Windows 8.1, and the Panda antivirus icon has disappeared from the Windows notifications area. What should I do?
If the operating system upgrade process damages files belonging to other installed programs, the only way to repair them is to reinstall them. Follow these steps to reinstall your Panda antivirus:
Important: Due to a change incorporated by Microsoft in Internet Explorer 11, the Internet browser installed by default with Windows 8.1, the Parental Control feature in Panda 2014 antivirus products won't work with this version. For more information, refer to the following article A Panda warning indicates that the Parental Control feature is not compatible with my default browser(IE 11).
Help nº- 20131107 100042 EN