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Panda Premium Assistance

Want to get your PC back into shape?

Stay home and sit back while a Panda expert does all the hard work remotely. Call us toll free

What do we fix?… We're problem solvers!

Choose the Panda Premium Assistance you need:

  • Is your PC healthy?

    Panda FREE Remote Scan

    We will remotely take over your computer, 24x7 and for FREE, to check if it’s infected or not. If it is was infected, we will give you advice and tips on how to clean it.

    Learn more

  • Need help removing a virus?

    Panda Remote Virus & Spyware Removal

    Delegate computer virus removal to one of our experts. They will access the infected computer remotely, scan it and remove all dangerous malware found

    Learn more

  • Slow PC? Want to get your PC back into shape?

    Panda Remote PC Optimization

    Enjoy 24x7 access to Panda support engineers – an experienced team of IT security experts will connect to your PC to fix any issue, and make your computer run like new again within minutes.

    Learn more

  • Want to make your PC faster and virus free?

    Panda Remote PC Optimization & Disinfection

    Keep your computer in top condition! Remote PC checkup: virus removal plus tuneup.

    Learn more

  • Stay protected at all times!

    Panda Disinfection Assurance

    Don't waste time fighting with your computer’s viruses! Buy Panda Disinfection Assurance for your computer and stay safe throughout the year. This service entitles you to unlimited personalized remote disinfection.

    Learn more

  • Get the best Panda experience!

    Panda Quick Start

    Don't get mad! Let us install, activate, set, configure and customize your Panda antivirus security settings.

    Learn more

  • Wireless connectivity problems?

    Panda Wireless SetUp

    Your time is your most valuable asset. Don’t waste it fighting alone. Our expert technicians will configure your wireless home network and make sure all your devices run properly.

    Learn more

  • Problems surfing the Internet or using social media, email, etc?

    Panda Internet Support


    If you have problems surfing the Internet, using social media, accessing Web pages, checking your email… Let our expert technicians assist you with your questions and fix your problems.

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  • Problems with your PC?, Restarts?, Error messages?

    Panda PC Troubleshooting


    If your computer shuts down or restarts randomly, you receive error messages, there is no sound on your PC, the CD/DVD drive doesn’t work, you can’t access your files or hard drives or connect any devices (cameras, printers, scanners, MP3/MP4 players, smartphones)… Don’t panic! Leave it in our hands and we’ll solve your problems.

    Learn more

  • Do you have multiple PCs?, Need more than a one-time fix?, Want a tailor-made plan?

    Panda Premium Assistance PLANS


    Need support services adapted to your needs? If you have several PCs or laptops, need assistance on more than just one occasion, or long-term support, our plans may be just what you are looking for. Use our service for more than one PC/laptop and/or as many times as you want.

    Learn more

How does it work?... It's very easy!

If you want to use this great service, Panda Premium Assistance, just follow these simple steps (diagnosis is always free, there is no obligation at all):

  • 1

    Call our toll-free number 0.800.088.5063

    24 hours a day, 7 days a week. Simply call our toll-free number to get connected with one of our certified technicians.
  • 2

    A Panda technician will connect remotely to the troubled PC

    An expert technician will remotely connect to your computer and determine the cause of the problem.
  • 3

    Your PC or laptop will be repaired remotely right in front of your eyes

    The repair process will be launched and completed right in front of your eyes. Sit back and watch while a Panda expert does all the hard work remotely.