What kind of help do you need? (Example:“Panda AdminSecure”, “2093 error”) Tweet A rule applied to end user stopped working in Panda Cloud Internet Protection Information applies to: Products Panda Cloud Internet ProtectionSymptomsThe administrator noticed that a URL rule that used to (successfully) block an end user’s access to a certain web site stopped working. In fact, this issue applies for any rule applied to end users.SolutionThe administrator forgot that he temporarily disabled User Authentication for the week he was on vacation. With authentication disabled, PCIP cannot enforce user- and group-level rules. Once authentication was re-enabled, all his rules began working immediately.Help nº- 20100414 90804 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?