What kind of help do you need? (Example:“Panda AdminSecure”, “2093 error”) Tweet What are Monitors and Alerts in Panda Cloud Systems Management? Information applies to: Products Panda Cloud Systems ManagementMonitoring is the ability to set thresholds against various devices attributes (e.g Disk Space, processor utilization, Event codes etc.).If the desired thresholds are met or surpassed, an alert can be raised against the associated device or devices.The alert can then be configured to send an email, run a job or raise a ticket. Alerts will also be displayed on the Dashboard.Default MonitorsPanda Cloud Systems Management supplies each account with a set of Default Monitors. These monitors provide a base set of monitoring which covers CPU, Memory, Disk space and online status.These Default Monitors are made available as a two System Level Policies (Server and Desktop) which can be enabled or disabled as required.How to configure MonitoringMonitoring is configured either across the System or Profiles as a policy or individually on a per device basis. The monitors available are as follows:Online StatusCPU Memory Component Process Service (Windows Only)Event LogSoftware Security CenterDisk UsageFile Folder SizeAlertsAlerts triggered by monitors can be managed through Monitors tab at the System, Profile or Device level.The alerts window will display any raised alerts against a device with the associated severity and a message explaining the issue. Each alert is time stamped and assigned a color code according to severity. If the issue pertaining to an alert has been fixed, the alert can be cleared by selecting the alerts and clicking the Resolve selected alerts button.MutingMonitors can be muted for a device, profile or system. This functionality will continue to raise alerts but will suppress any notification either via email or through tickets. This function is useful where a particular monitor is proving to be “noisy”.Alert WindowClicking the Alert Message will open the Alert window. The alert window shows the alert in greater detail, outlining the device and the problem raised and by which monitor. Depending on the type of monitor a Diagnostic summary will be shown to assist you in resolving the issue.The alert window also gives the user the ability to connect to the device via the Agent browser.Help nº- 20130828 300129 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?