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Panda Cloud Systems Management for Partners

The new way to manage, monitor and support IT systems

 

Try our corporate solutions free

Panda Cloud Systems Management 30-day trial

See for yourself the simplicity provided by our remote management SaaS product for all your devices.



The 30-day trial includes automatic updates and 24-hour technical support.




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Panda Cloud Systems Management


Expand your client base and your service portfolio

Reduce costs and time dedicated to each service account

Increase customer loyalty and renewals

Keep IT central, keep IT simple

Certifications and awards

Expand your client base and your service portfolio

expand Understand the needs of your clients and offer more products and services.

  • Detection of unlicensed software.
  • Detection of obsolete hardware.
  • Server monitoring.
  • 24/7 support.
  • Cross-platform support (Windows, Mac, Android and iOS tablets and smartphones).
  • Tracking of printer supply usage.
  • Location and tracking of lost or stolen smartphones and tablets against confidential data loss.

Reduce costs and time dedicated to each service account

expand Gain greater profits.

  • Real-time warnings and logging of changes to hardware and software reduce incident response time.
  • No additional infrastructure required, the entire service is hosted in the cloud.
  • High level of automation of repetitive administrative tasks.
  • The Tickets System can reduce the average time spent resolving incidents, encouraging re-use of technical procedures.

Increase customer loyalty and renewals

expand Improve customer retention and perceived value.

  • Proactive, non-intrusive service avoids interrupting users.
  • Greater efficiency helps consolidate client loyalty.
  • Reports show clients all the action taken.
  • Professionalize your service by using your own brand image.

Keep IT central, keep IT simple

expand Take control and stay ahead of problems

  • Remote management of all customers’ devices, both in and out of the office, even when they are switched off.
  • Service can be accessed from anywhere at any time.
  • Zero learning curve– deploy in minutes.

expand Rapid product deploy.

  • 100% cloud-based solution: No additional infrastructure. Manage all devices any time, anywhere.
  • Extremely light agent that gives you permanent visibility of your devices. Firewall, NAT VPN friendly.
  • Automatic discovery devices: one agent on a network can discover other devices, and initiate an install of the agent.

expand Supports all devices.

  • Windows, Linux, Mac OS X, Android and iOS compatible.
  • Agentless management for SNMP-enabled devices.
  • Mobile device management (MDM) for smartphones and tablets: Geolocation, hardware and software inventory, remote wipe, remote lock, ability to remotely set security passwords.

expand Secure service access.

  • Secure access to the service: Two-factor authentication for identity verification.
  • Security certifications: FISMA, SAS70, ISO 27001 and PCI DSS.
  • Secure Communication: All communications between agents and server are encrypted (SSL).

expand Assets management.

  • Scheduled & On demand Audits: keeps track of all changes made to the device – hardware, software & system.
  • Software License Management: Track all installed software.
  • Patch management: Automate the deployment of updates and patches for installed software.
  • Software deployment: Deploy software and updates centrally to targeted devices across your IT estate.

expand Monitoring and proactive resolution.

  • Warnings & Monitoring: Control CPU, memory, disk usage, services, printers with low toner levels, etc. with performance graphs, dashboard warnings… all in real-time.
  • Policies: set a range of policies to manage your IT environment.
  • Scripting & Quick Jobs: Build your own scripts, or download pre-packaged scripts and launch them at the click of a button, scheduled or as an automatic response to a warning.
  • ComStore: expand the capabilities of our platform. Select the components that you need and download them into your own Component Library.

expand Remote support.

  • Non-intrusive remote access: Task manager, file transfer, registry editor, command prompt, event log viewer, Wake-on-Lan etc.
  • Remote control: Desktop access shared with the user or full control. Firewall & NAT Friendly.

expand Help Desk.

  • Tickets system: Organize, classify and prioritize incident troubleshooting.
  • Collaborative environment: Organize, classify and prioritize incident troubleshooting.
  • Device Notes: facilitate the creation of historical intervention.
  • Integrated chat in the remote control tool facilitates communication with end users.
Supported browsers
  • Internet Explorer 7
  • Chrome
  • FireFox
  • Opera
  • Safari
Workstations, laptops, Servers
For Windows
  • Windows XP SP2 (Home, Professional, Professional x64, Tablet PC, Media Center, Starter editions)
  • Windows Vista 32/64bits (Starter, Home Basic & Premium, Business, Enterprise, Ultimate editions)
  • Windows Server 2003 & R2 32/64bits (Web, Standard, Enterprise, Datacenter, Small Business, Home Server editions)
  • Windows 7 (32-bit & 64-bit editions)
  • Windows 8 (32-bit & 64-bit editions)
  • Windows 2008 & R2 32/64bits (Standard, Enterprise, Datacenter, Web, Small Business)
  • Windows Server 2012 (64bits)
For Apple Macintosh
  • Intel based Mac OS X 10.6.x or newer
Para Linux
  • Redhat 5.x and later
  • Fedora 19.x and later
  • CentOS 5.x and later
  • Debian 5.x and later
  • Ubuntu 11 and later
For smartphones and tablets
  • iOS 6 and later
  • Android 2.3.3
 


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