What kind of help do you need?
(Examples:“Panda Security installation”, “I want to contact Panda”)
How do I download my Panda Gold Protection?
After you have purchased Panda Gold Protection, you can download the latest version of your program whenever you need it up until your license expires.
Where can you download your Panda Gold Protection from?
- From the welcome email sent by Panda Security
This email is sent by Panda as soon after you buy Panda Gold Protection from the web and it contains everything you need to install your Panda Gold Protection: the download link to the InstallGL14.exe installation file and your Activation Code.
If you cannot find it, contact our Customer Service department at: email@example.com
- From your Panda Account
- Access your Panda Account by clicking here.
- Enter your email address and password and click Log in.
NOTE 1: If you have forgotten your password to access your Panda Account, click option Forgot your password?
You will then be prompted to enter the email address associated with your Panda Account and you will receive instructions on how to change your password.
NOTE 2: If you still haven´t created your Panda Account, select Create new account.
For further information on this process, please refer to the Support article What is my Panda Account and how do I set it up?
- Once in your Panda Account, click My products and select Install in the box for Panda Gold Protection.
- Save the InstallGL14.exe to your hard disk.
- To install it, just double-click the file.
Help nº- 20131031 80705 EN