What kind of help do you need? (Examples:“Panda Security installation”, “I want to contact Panda”) Tweet Issues upon installing Panda 2013 products Information applies to: Products Panda Global Protection 2013Panda Internet Security 2013Panda Antivirus Pro 2013Panda Ultrabook ProtectionSymptoms After completing the software´s installation wizard, Panda 2013 won´t install. Thus, although no error message is displayed during the process, the program is not available from Start, Programs, the shortcut is not created and no icon is shown next to the Windows clock.The following error message is displayed during the installation of Panda 2013 and StubInstaller_exe.log file is created:Cause These issues may occur with the new and lighter installation file featured in the Panda 2013 products.Workaround While a solution is being developed, please download and install the larger Panda 2013 installation file of your product:Panda Global Protection 2013Panda Internet Security 2013Panda Antivirus Pro 2013 Help nº- 20121108 80550 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?