What kind of help do you need? (Example:“Panda AdminSecure”, “2093 error”) Tweet Error 3369 installing the Endpoint Protection signature file. The file was damaged during the download Information applies to: Products Endpoint ProtectionEndpoint Protection PlusSymptomsError 3369 installing the Endpoint Protection signature file. The file was damaged during the download.CauseError installing the downloaded update.SolutionGo to %ProgramFiles%\Panda Security\WaAgent\WasLpMng.Run the command waplpmng walupd –force -continueData needed to report the incidentIf the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Endpoint Protection console and follow the instructions indicated.Help nº- 20140701 503369 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?