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2016 Solutions »

1

DOWNLOAD

To download your Panda product, access the welcome email sent by Panda Security.

More info »


The welcome email is sent by Panda as soon after you purchase your Panda 2016 product from the web and it contains everything you need to install your product: the link to the installation file, and the activation code.


Look in your inbox for the email sent from PandaInfo@pandasecurity.com with subject: Welcome to Panda Security and click on the download button.


welcome email


welcome email


If you cannot find it, contact our Customer Service department at: customer.service@pandasecurity.com.


For further information on the download process, refer to the Support article: How to download and install Panda 2016 ?


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2

INSTALL

To start the installation, double-click on the file you previously downloaded from the welcome email.

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If you have the CD-ROM version, enter it and double-click the Install.exe file.


2. In the first screen of the installation wizard, the Activation Code will be pre-filled in the text box. Otherwise, you need to enter it manually. For further information, refer to What is the Activation Code and where can I find it?.
 

Install


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3

CREATE ACCOUNT

Continue with the installation wizard, and after clicking Accept and Install, create your Panda Account.

Steps to follow »


1. Enter your email address from the Account selection screen and click Continue to create your Panda Account.
 

Create account


2. Verify your Panda Account from the activation email you will find in your inbox.

Note that if you had at some point previously created an account, all you need to do is enter is your password.



3. Access your email, locate the Panda Account activation email, open it and select Activate your account!

Create account
 


4. Don’t forget to validate your Panda Account to complete the Panda installation process.


Create account
 

That's it! You are all set to start using Panda 2016 products.

If you need further information on your Panda 2016 product, access the Support pages:


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Mobile Security »

1

INSTALL/ACTIVATE

Download and install Panda Mobile Security here or by scanning the QR code below:
QR


Once installed, follow the getting started wizard, click Activate and enter your Activation Code. You will find the Activation Code either on the welcome email sent by Panda (for online purchases) or in the product box.

2

CREATE ACCOUNT

The last step of the wizard will ask you to create your Panda Account.


What are the benefits of your Panda Account? »

KNOWLEDGE BASE

Check the help articles and other useful contents to resolve your questions on getting started with your product.

DO YOU KNOW THE ANTI-THEFT FEATURE?

Access the Anti-Theft option in the application menu and click Activate.

Sign in to your Panda account to locate, lock or erase the content of the device remotely in case of loss or theft.

More info »

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