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Error 1303 installing Endpoint Protection

Information applies to:

Products
Endpoint Protection
Endpoint Protection Plus

Symptoms

Error 1303 ocurrs when installing Endpoint Protection.

Cause

This error appears when trying to install PCOP with an outdated installer. If this is the case, if the installer belongs to a version that is no longer available in Panda servers, the server rejects the integration and error 1303 is displayed.

Solution

Go to the Administration web console, download a new installer and reinstall.

Data needed to report the incident

If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Endpoint Protection console and follow the instructions indicated.

Help nº- 20140519 501303 EN
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