Que tipo de ajuda necessita? (Exemplo:“Panda AdminSecure”, “erro 2093”) Tweet Error 0001:0005 when trying to activate the 2011 antivirus products Information applies to: Products Panda Global Protection 2011Panda Internet Security 2011Panda Internet Security for NetbooksPanda Antivirus Pro 2011 Operating systems Windows XP (32-bit Edition)Windows Vista (32/64-bit Edition) Windows 7 (32/64-bit Edition)SymptomThis error is returned when activating the product:Error code 0001:0005SolutionIn order to solve the problems related to the error code 0001:0005 during the activation procedure, the option UAC (User Account Control) protection must be disabled. This solution is only applicable to Microsoft Windows Vista operating systems.Note: Disabling UAC will lead to a less secure system, so don´t forget to re-enable the UAC option as indicated in the instructions.Basic instructionsAccess the Control Panel. Type in UAC in the search box and click Enter. In User accounts, click the link Turn User Account Control (UAC) on or off. On the next screen, uncheck the box Use User Account Control (UAC) to help protect your computer. Then, click OK. IMPORTANT: reboot your computer for the changes to take effect. Launch the activation wizard again in order to verify it the problem has been solved. Now, re-enable the Use User Account Control (UAC) to help protect your computer option again. Then, click OK.Reboot the computer. Instructions for advanced usersThis method consists on using the msconfig system tool:Click the Vista start up icon (Windows logo). Type in MSCONFIG in the Run menu. Select the Tools tab. Scroll down till you find the Disable UAC option.Click that line (see image).Press the Launch button. A CMD window will open. When the command is done, close the window. Close MSCONFIG. IMPORTANT: Reboot the computer for the changes to take effect. Launch the activation wizard again in order to verify if the problem has been solved. In order to re-enable UAC, select the Enable UAC line and then click the Launch button.Useful linksFor more information, refer to the following documentation:Microsoft TechNet portal for more data about UAC security protectionhttp://technet.microsoft.com/en-us/library/cc709691(WS.10).aspxHelp nº- 20110824 80218 EN Ajude-nos a melhorar o nosso serviço partilhando a sua opinião. As suas sugestões ajudar-nos-ão a resolver as suas questões de forma mais rápida e eficaz. Esclareceu a sua questão com este artigo? SIM NÃO Obrigado pela sua resposta De que modo poderíamos melhorar este artigo? Pretende contactar o Suporte Técnico?